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Privacy Policy
Privacy Policy for TheSHFTApp User-Generated Content
TheSHFTApp LLC PRIVACY POLICY
TheSHFTApp LLC (the “Company”) is committed to maintaining robust privacy
protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you
understand how we collect, use and safeguard the information you provide to us and to
assist you in making informed decisions when using our Service.
For purposes of this Agreement, “Site” refers to the Company’s website, which can be
accessed at TheSHFTApp.com or through our mobile application TheSHFTApp.
“Service” refers to the Company’s services accessed via the Site, in which users can offer
and cover shifts at any businesses contracted with TheSHFTApp.
The terms “we,” “us,” and “our” refer to the Company.
“You” refers to you, as a user of our Site or our Service.
By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use (found
here: darasosolutions.com), and you consent to our collection, storage, use and disclosure of
your Personal Information as described in this Privacy Policy.
I. INFORMATION WE COLLECT
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information
includes information that cannot be used to personally identify you, such as anonymous usage
data, general demographic information we may collect, referring/exit pages and URLs,
platform types, preferences you submit and preferences that are generated based on the data
you submit and number of clicks. Personal Information includes your email, name, age
addresses, citizenship status, social security number, bank information, tax information, which
you submit to us through the registration process at the Site.
1. Information collected via Technology
To activate the Service you do not need to submit any Personal Information other than your
email address. To use the Service thereafter, you do need to submit further Personal
Information [,which may include: name, age, address, citizenship status, social security
number, bank information, tax information]. However, in an effort to improve the quality of
the Service, we track information provided to us by your browser or by our software
application when you view or use the Service, such as the website you came from (known
as the “referring URL”), the type of browser you use, the device from which you connected
to the Service, the time and date of access, and other information that does not personally
identify you. We track this information using cookies, or small text files which include an
anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are
stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us
to collect Non-Personal information about that user and keep a record of the user’s
preferences when utilizing our services, both on an individual and aggregate basis. For
example, the Company may use cookies to collect the following information:
· Work times
● Hours worked
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● Work locations
● Distances traveled for work
● User interface
● Click through processes
● User experience
● Mobile Application usage habits
The Company may use both persistent and session cookies; persistent cookies remain on
your computer after you close your session and until you delete them, while session cookies
expire when you close your browser. [For example, we store a persistent cookies to track
(User work activities)].
2. Information you provide us by registering for an account
In addition to the information provided automatically by your browser when you visit the
Site, to become a subscriber to the Service you will need to create a personal profile. You can
create a profile by registering with the Service and entering your email address, and
creating a user name and a password. By registering, you are authorizing us to collect, store
and use your email address in accordance with this Privacy Policy.
3. Children’s Privacy
The Site and the Service are not directed to anyone under the age of 13. The Site does not
knowingly collect or solicit information from anyone under the age of 13, or allow anyone
under the age of 13 to sign up for the Service. In the event that we learn that we have
gathered personal information from anyone under the age of 13 without the consent of a
parent or guardian, we will delete that information as soon as possible. If you believe we
have collected such information, please contact us at info@darasosolutions.com.
II. HOW WE USE AND SHARE INFORMATION
Personal Information:
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise
share for marketing purposes your Personal Information with third parties without your
consent. We do share Personal Information with vendors who are performing services for
the Company, such as the servers for our email communications who are provided access to
user’s email address for purposes of sending emails from us. Those vendors use your
Personal Information only at our direction and in accordance with our Privacy Policy.
In general, the Personal Information you provide to us is used to help us communicate with
you. For example, we use Personal Information to contact users in response to questions,
solicit feedback from users, provide technical support, and inform users about promotional
offers.
We may share Personal Information with outside parties if we have a good-faith belief that
access, use, preservation or disclosure of the information is reasonably necessary to meet
any applicable legal process or enforceable governmental request; to enforce applicable
Terms of Service, including investigation of potential violations; address fraud, security or
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technical concerns; or to protect against harm to the rights, property, or safety of our users
or the public as required or permitted by law.
Non-Personal Information:
In general, we use Non-Personal Information to help us improve the Service and customize
the user experience. We also aggregate Non-Personal Information in order to track trends
and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use
or disclosure of Non-Personal Information and we reserve the right to use and disclose such
Non-Personal Information to our partners, advertisers and other third parties at our
discretion.
In the event we undergo a business transaction such as a merger, acquisition by another
company, or sale of all or a portion of our assets, your Personal Information may be among
the assets transferred. You acknowledge and consent that such transfers may occur and are
permitted by this Privacy Policy, and that any acquirer of our assets may continue to
process your Personal Information as set forth in this Privacy Policy. If our information
practices change at any time in the future, we will post the policy changes to the Site so that
you may opt out of the new information practices. We suggest that you check the Site
periodically if you are concerned about how your information is used.
III. HOW WE PROTECT INFORMATION
We implement security measures designed to protect your information from unauthorized
access. Your account is protected by your account password and we urge you to take steps
to keep your personal information safe by not disclosing your password and by logging out
of your account after each use. We further protect your information from potential security
breaches by implementing certain technological security measures including encryption,
firewalls and secure socket layer technology. However, these measures do not guarantee
that your information will not be accessed, disclosed, altered or destroyed by breach of such
firewalls and secure server software. By using our Service, you acknowledge that you
understand and agree to assume these risks.
IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
You have the right at any time to prevent us from contacting you for marketing purposes.
When we send a promotional communication to a user, the user can opt out of further
promotional communications by following the unsubscribe instructions provided in each
promotional e-mail. You can also indicate that you do not wish to receive marketing
communications from us in the “Settings section” of the Site or mobile application . Please
note that notwithstanding the promotional preferences you indicate by either unsubscribing
or opting out in the “Settings Section” of the Site or mobile application, we may continue to
send you administrative emails including, for example, periodic updates to our Privacy
Policy.
V. LINKS TO OTHER WEBSITES
As part of the Service, we may provide links to or compatibility with other websites or
applications. However, we are not responsible for the privacy practices employed by those
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websites or the information or content they contain. This Privacy Policy applies solely to
information collected by us through the Site and the Service. Therefore, this Privacy Policy
does not apply to your use of a third party website accessed by selecting a link on our Site
or via our Service. To the extent that you access or use the Service through or on another
website or application, then the privacy policy of that other website or application will
apply to your access or use of that site or application. We encourage our users to read the
privacy statements of other websites before proceeding to use them.
VI. CHANGES TO OUR PRIVACY POLICY
The Company reserves the right to change this policy and our Terms of Service at any time.
We will notify you of significant changes to our Privacy Policy by sending a notice to the
primary email address specified in your account or by placing a prominent notice on our
site. Significant changes will go into effect 30 days following such notification. Non-material
changes or clarifications will take effect immediately. You should periodically check the Site
and this privacy page for updates.
VII. CONTACT US
If you have any questions regarding this Privacy Policy or the practices of this Site, please
contact us by sending an email to info@darasosolutions.com.
Last Updated: This Privacy Policy was last updated on January 9, 2023.
Terms of Use
Terms of Use Template for TheSHFTApp User-Generated Content
TheSHFTApp LLC Terms of Use
1/9/23
Welcome to the TheSHFTApp’s Terms of Use agreement. For purposes of this agreement, “Site”
refers to the Company’s website, which can be accessed at darasosolutions.com [or through our
mobile application TheSHFTApp]. “Service” refers to the Company’s services accessed via the
Mobile Application, in which users can sign up to fill in shifts at any of our clients businesses to
offer support to those businesses. The terms “we,” “us,” and “our” refer to the Company. “You”
refers to you, as a user of our Site or our Service.
The following Terms of Use apply when you view or use the Service [via our website located at
[darasosolutions.com] [or by accessing the Service through clicking on the application (the
“App”) on your mobile device].
Please review the following terms carefully. By accessing or using the Service, you signify your
agreement to these Terms of Use. If you do not agree to be bound by these Terms of Use in
their entirety, you may not access or use the Service.
PRIVACY POLICY
The Company respects the privacy of its Service users. Please refer to the Company’s Privacy
Policy (found here: darasosolutions.com) which explains how we collect, use, and disclose
information that pertains to your privacy. When you access or use the Service, you signify your
agreement to the Privacy Policy as well as these Terms of Use.
ABOUT THE SERVICE
The Service allows you to sign up for shifts, receive training, and offer support to our clients
through signing up for shifts offered by our clients. .
REGISTRATION; RULES FOR USER CONDUCT AND USE OF THE SERVICE
You need to be at least 18 years old and a resident of the United States to register for and use the
Service.
If you are a user who signs up for the Service, you will create a personalized account which
includes a unique username and a password to access the Service and to receive messages from
the Company. You agree to notify us immediately of any unauthorized use of your password
and/or account. The Company will not be responsible for any liabilities, losses, or damages
arising out of the unauthorized use of your member name, password and/or account.
USE RESTRICTIONS
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Your permission to use the Site is conditioned upon the following use, posting and conduct
restrictions:
You agree that you will not under any circumstances:
· access the Service for any reason other than your personal, non-commercial use solely as
permitted by the normal functionality of the Service,
· collect or harvest any personal data of any user of the Site or the Service
· use the Site or the Service for the solicitation of business in the course of trade or in
connection with a commercial enterprise;
· distribute any part or parts of the Site or the Service without our explicit written permission
(we grant the operators of public search engines permission to use spiders to copy materials
from the site for the sole purpose of creating publicly-available searchable indices but retain the
right to revoke this permission at any time on a general or specific basis);
· use the Service for any unlawful purpose or for the promotion of illegal activities;
· attempt to, or harass, abuse or harm another person or group;
· use another user’s account without permission;
· intentionally allow another user to access your account;
· provide false or inaccurate information when registering an account;
· interfere or attempt to interfere with the proper functioning of the Service;
· make any automated use of the Site, the Service or the related systems, or take any action
that we deem to impose or to potentially impose an unreasonable or disproportionately large
load on our servers or network infrastructure;
· bypass any robot exclusion headers or other measures we take to restrict access to the
Service, or use any software, technology, or device to scrape, spider, or crawl the Service or
harvest or manipulate data;
· circumvent, disable or otherwise interfere with any security-related features of the Service or
features that prevent or restrict use or copying of content, or enforce limitations on use of the
Service or the content accessible via the Service; or
· publish or link to malicious content of any sort, including that intended to damage or disrupt
another user’s browser or computer.
POSTING AND CONDUCT RESTRICTIONS
When you create your own personalized account, you may be able to provide personal
information, experiences, and preferences. (“User Content”) to the Service. You are solely
responsible for the User Content that you post, upload, link to or otherwise make available via
the Service.
You agree that we are only acting as a passive conduit for your online distribution and
publication of your User Content. The Company, however, reserves the right to remove any
User Content from the Service at its sole discretion.
We grant you permission to use and access the Service, subject to the following express
conditions surrounding User Content. You agree that failure to adhere to any of these conditions
constitutes a material breach of these Terms.
By transmitting and submitting any User Content while using the Service, you agree as follows:
· You are solely responsible for your account and the activity that occurs while signed in to or
while using your account;
· You will not post information that is malicious, libelous, false or inaccurate;
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· You will not post any information that is abusive, threatening, obscene, defamatory, libelous,
or racially, sexually, religiously, or otherwise objectionable and offensive;
· You retain all ownership rights in your User Content but you are required to grant the
following rights to the Site and to users of the Service as set forth more fully under the “License
Grant” and “Intellectual Property” provisions below: When you upload or post User Content to
the Site or the Service, you grant to the Site a worldwide, non-exclusive, royalty-free,
transferable license to use, reproduce, distribute, prepare derivative works of, display, and
perform that Content in connection with the provision of the Service; and you grant to each user
of the Service, a worldwide, non-exclusive, royalty-free license to access your User Content
through the Service, and to use, reproduce, distribute, prepare derivative works of, display and
perform such Content to the extent permitted by the Service and under these Terms of Use;
· You will not submit content that is copyrighted or subject to third party proprietary rights,
including privacy, publicity, trade secret, or others, unless you are the owner of such rights or
have the appropriate permission from their rightful owner to specifically submit such content;
and
· You hereby agree that we have the right to determine whether your User Content
submissions are appropriate and comply with these Terms of Service, remove any and/or all of
your submissions, and terminate your account with or without prior notice.
You understand and agree that any liability, loss or damage that occurs as a result of the use of
any User Content that you make available or access through your use of the Service is solely
your responsibility. The Site is not responsible for any public display or misuse of your User
Content.
The Site does not, and cannot, pre-screen or monitor all User Content. However, at our
discretion, we, or technology we employ, may monitor and/or record your interactions with the
Service or with other Users.
ONLINE CONTENT DISCLAIMER
Opinions, advice, statements, offers, or other information or content made available through the
Service, but not directly by the Site, are those of their respective authors, and should not
necessarily be relied upon. Such authors are solely responsible for such content.
We do not guarantee the accuracy, completeness, or usefulness of any information on the Site or
the Service nor do we adopt nor endorse, nor are we responsible for, the accuracy or reliability
of any opinion, advice, or statement made by other parties. We take no responsibility and
assume no liability for any User Content that you or any other user or third party posts or sends
via the Service. Under no circumstances will we be responsible for any loss or damage resulting
from anyone’s reliance on information or other content posted on the Service, or transmitted to
users.
Though we strive to enforce these Terms of Use, you may be exposed to User Content that is
inaccurate or objectionable when you use or access the Site or the Service. We reserve the right,
but have no obligation, to monitor the materials posted in the public areas of the Site or the
Service or to limit or deny a user’s access to the Service or take other appropriate action if a user
violates these Terms of Use or engages in any activity that violates the rights of any person or
entity or which we deem unlawful, offensive, abusive, harmful or malicious. [E-mails sent
between you and other participants that are not readily accessible to the general public will be
treated by us as private to the extent required by applicable law.] The Company shall have the
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right to remove any material that in its sole opinion violates, or is alleged to violate, the law or
this agreement or which might be offensive, or that might violate the rights, harm, or threaten
the safety of users or others. Unauthorized use may result in criminal and/or civil prosecution
under Federal, State and local law. If you become aware of a misuse of our Service or violation
of these Terms of Use, please contact us info@darasosolutions.com.
LINKS TO OTHER SITES AND/OR MATERIALS
As part of the Service, we may provide you with convenient links to third party website(s)
(“Third Party Sites”) as well as content or items belonging to or originating from third parties
(the “Third Party Applications, Software or Content”). These links are provided as a courtesy to
Service subscribers. We have no control over Third Party Sites or Third Party Applications,
Software or Content or the promotions, materials, information, goods or services available on
these Third Party Sites or Third Party Applications, Software or Content. Such Third Party Sites
and Third Party Applications, Software or Content are not investigated, monitored or checked
for accuracy, appropriateness, or completeness, and we are not responsible for any Third Party
Sites accessed through the Site or any Third Party Applications, Software or Content posted on,
available through or installed from the Site, including the content, accuracy, offensiveness,
opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites or
the Third Party Applications, Software or Content. Inclusion of, linking to or permitting the use
or installation of any Third Party Site or any Third Party Applications, Software or Content does
not imply our approval or endorsement. If you decide to leave the Site and access the Third
Party Sites or to use or install any Third Party Applications, Software or Content, you do so at
your own risk and you should be aware that our terms and policies, including these Terms of
Use, no longer govern. You should review the applicable terms and policies, including privacy
and data gathering practices, of any Third Party Site to which you navigate from the Site or
relating to any applications you use or install from the Third Party Site.
COPYRIGHT COMPLAINTS AND COPYRIGHT AGENT
(a) Termination of Repeat Infringer Accounts. We respect the intellectual property rights of
others and requires that the users do the same. Pursuant to 17 U.S.C. 512(i) of the United States
Copyright Act, we have adopted and implemented a policy that provides for the termination in
appropriate circumstances of users of the Service who are repeat infringers. We may terminate
access for participants or users who are found repeatedly to provide or post protected third
party content without necessary rights and permissions.
(b) DMCA Take-Down Notices. If you are a copyright owner or an agent thereof and believe, in
good faith, that any materials provided on the Service infringe upon your copyrights, you may
submit a notification pursuant to the Digital Millennium Copyright Act (see 17 U.S.C 512)
(“DMCA”) by sending the following information in writing to the our designated copyright
agent at info@darasosolutions.com:
1. The date of your notification;
2. A physical or electronic signature of a person authorized to act on behalf of the
owner of an exclusive right that is allegedly infringed;
3. A description of the copyrighted work claimed to have been infringed, or, if multiple
copyrighted works at a single online site are covered by a single notification, a
representative list of such works at that site;
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4. A description of the material that is claimed to be infringing or to be the subject of
infringing activity and information sufficient to enable us to locate such work;
5. Information reasonably sufficient to permit the service provider to contact you, such
as an address, telephone number, and/or email address;
6. A statement that you have a good faith belief that use of the material in the manner
complained of is not authorized by the copyright owner, its agent, or the law; and
7. A statement that the information in the notification is accurate, and under penalty of
perjury, that you are authorized to act on behalf of the owner of an exclusive right that
is allegedly infringed.
(c) Counter-Notices. If you believe that your User Content that has been removed from the Site
is not infringing, or that you have the authorization from the copyright owner, the copyright
owner's agent, or pursuant to the law, to post and use the content in your User Content, you
may send a counter-notice containing the following information to our copyright agent using
the contact information set forth above:
1. Your physical or electronic signature;
2. A description of the content that has been removed and the location at which the
content appeared before it was removed;
3. A statement that you have a good faith belief that the content was removed as a
result of mistake or a misidentification of the content; and
4. Your name, address, telephone number, and email address, a statement that you
consent to the jurisdiction of the federal court in the State of Florida and a statement
that you will accept service of process from the person who provided notification of
the alleged infringement.
If a counter-notice is received by our copyright agent, we may send a copy of the counter-notice
to the original complaining party informing such person that it may reinstate the removed
content in ten (10) business days. Unless the copyright owner files an action seeking a court
order against the content provider, member or user, the removed content may (in our sole
discretion) be reinstated on the Site in ten (10) to fourteen (14) business days or more after
receipt of the counter-notice.
LICENSE GRANT
By posting any User Content via the Service, you expressly grant, and you represent and
warrant that you have a right to grant, to the Company a royalty-free, sublicensable,
transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify,
publish, list information regarding, edit, translate, distribute, publicly perform, publicly display,
and make derivative works of all such User Content and your name, voice, and/or likeness as
contained in your User Content, if applicable, in whole or in part, and in any form, media or
technology, whether now known or hereafter developed, for use in connection with the Service.
INTELLECTUAL PROPERTY
You acknowledge and agree that we and our licensors retain ownership of all intellectual
property rights of any kind related to the Service, including applicable copyrights, trademarks
and other proprietary rights. Other product and company names that are mentioned on the
Service may be trademarks of their respective owners. We reserve all rights that are not
expressly granted to you under these Terms of Use.
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EMAIL MAY NOT BE USED TO PROVIDE NOTICE
Communications made through the Service’s email and messaging system will not constitute
legal notice to the Site, the Service, or any of its officers, employees, agents or representatives in
any situation where legal notice is required by contract or any law or regulation.
USER CONSENT TO RECEIVE COMMUNICATIONS IN ELECTRONIC FORM
For contractual purposes, you: (a) consent to receive communications from us in an electronic
form via the email address you have submitted; and (b) agree that all Terms of Use, agreements,
notices, disclosures, and other communications that we provide to you electronically satisfy any
legal requirement that such communications would satisfy if it were in writing. The foregoing
does not affect your non-waivable rights.
We may also use your email address to send you other messages, including information about
the Site or the Service and special offers. You may opt out of such email by changing your
account settings, using the “Unsubscribe” link in the message, or by sending an email to
info@darasosolutions.com or mail to the following postal address:
Customer Support
[Address]
Opting out may prevent you from receiving messages regarding the Site, the Service or special
offers.
WARRANTY DISCLAIMER
THE SERVICE, IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT
LIMITING THE FOREGOING, WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER
EXPRESS, IMPLIED OR STATUTORY, REGARDING THE SERVICE INCLUDING WITHOUT
LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, TITLE, SECURITY, ACCURACY AND NON-INFRINGEMENT. WITHOUT
LIMITING THE FOREGOING, WE MAKE NO WARRANTY OR REPRESENTATION THAT
ACCESS TO OR OPERATION OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR
FREE. YOU ASSUME FULL RESPONSIBILITY AND RISK OF LOSS RESULTING FROM YOUR
DOWNLOADING AND/OR USE OF FILES, INFORMATION, CONTENT OR OTHER
MATERIAL OBTAINED FROM THE SERVICE. SOME JURISDICTIONS LIMIT OR DO NOT
PERMIT DISCLAIMERS OF WARRANTY, SO THIS PROVISION MAY NOT APPLY TO YOU.
LIMITATION OF DAMAGES; RELEASE
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE SITE, THE
SERVICE, ITS AFFILIATES, DIRECTORS, OR EMPLOYEES, OR ITS LICENSORS OR
PARTNERS, BE LIABLE TO YOU FOR ANY LOSS OF PROFITS, USE, OR DATA, OR FOR
ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES,
HOWEVER ARISING, THAT RESULT FROM: (A) THE USE, DISCLOSURE, OR DISPLAY OF
YOUR USER CONTENT; (B) YOUR USE OR INABILITY TO USE THE SERVICE; (C) THE
SERVICE GENERALLY OR THE SOFTWARE OR SYSTEMS THAT MAKE THE SERVICE
AVAILABLE; OR (D) ANY OTHER INTERACTIONS WITH USE OR WITH ANY OTHER USER
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OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING
NEGLIGENCE) OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE
BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY
SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME
JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF LIABILITY, SO THIS
PROVISION MAY NOT APPLY TO YOU.
If you have a dispute with one or more users, a restaurant or a merchant of a product or service
that you review using the Service, you release us (and our officers, directors, agents,
subsidiaries, joint ventures and employees) from claims, demands and damages (actual and
consequential) of every kind and nature, known and unknown, arising out of or in any way
connected with such disputes.
If you are a California resident using the Service, you may specifically waive California Civil
Code §1542, which says: “A general release does not extend to claims which the creditor does
not know or suspect to exist in his favor at the time of executing the release, which if known by
him must have materially affected his settlement with the debtor.”
MODIFICATION OF TERMS OF USE
We can amend these Terms of Use at any time and will update these Terms of Use in the event
of any such amendments. It is your sole responsibility to check the Site from time to time to
view any such changes in this agreement. Your continued use of the Site or the Service signifies
your agreement to our revisions to these Terms of Use. We will endeavor to notify you of
material changes to the Terms by posting a notice on our homepage and/or sending an email to
the email address you provided to us upon registration. For this additional reason, you should
keep your contact and profile information current. Any changes to these Terms (other than as
set forth in this paragraph) or waiver of our rights hereunder shall not be valid or effective
except in a written agreement bearing the physical signature of one of our officers. No
purported waiver or modification of this agreement on our part via telephonic or email
communications shall be valid.
GENERAL TERMS
If any part of this Terms of Use agreement is held or found to be invalid or unenforceable, that
portion of the agreement will be construed as to be consistent with applicable law while the
remaining portions of the agreement will remain in full force and effect. Any failure on our part
to enforce any provision of this agreement will not be considered a waiver of our right to
enforce such provision. Our rights under this agreement survive any transfer or termination of
this agreement.
You agree that any cause of action related to or arising out of your relationship with the
Company must commence within ONE year after the cause of action accrues. Otherwise, such
cause of action is permanently barred.
These Terms of Use and your use of the Site are governed by the federal laws of the United
States of America and the laws of the State of Florida, without regard to conflict of law
provisions.
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We may assign or delegate these Terms of Service and/or our Privacy Policy, in whole or in part,
to any person or entity at any time with or without your consent. You may not assign or
delegate any rights or obligations under the Terms of Service or Privacy Policy without our
prior written consent, and any unauthorized assignment or delegation by you is void.
YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND
THE TERMS OF USE, AND WILL BE BOUND BY THESE TERMS AND CONDITIONS. YOU
FURTHER ACKNOWLEDGE THAT THESE TERMS OF USE TOGETHER WITH THE
PRIVACY POLICY AT darasosolutions.com REPRESENT THE COMPLETE AND EXCLUSIVE
STATEMENT OF THE AGREEMENT BETWEEN US AND THAT IT SUPERSEDES ANY
PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN, AND ANY OTHER
COMMUNICATIONS BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS
AGREEMENT.
TheSHFTApp For Business Agreement
TheSHFTApp for Business General Terms and Conditions –
United States of America
These TheSHFTApp for Business General Terms and Conditions ("General Terms") are
hereby accepted and agreed to by the company identified within the TheSHFTApp for
Business sign-up process ("Company"), and constitute a legally binding agreement by
and between Company and TheSHFTApp LLC, (“TheSHFTApp"). These General
Terms set forth the terms and conditions under which Company may establish an
TheSHFTApp for Business corporate account (“Corporate Account”), which
TheSHFTApp makes available to Company through the Dashboard in connection with
one or more TheSHFTApp Product, as set forth herein. Company’s access to and use
of the Dashboard in connection with any TheSHFTApp Product is subject to these
General Terms and each applicable Product Addendum, as may be modified or updated
by TheSHFTApp from time to time, effective upon posting an updated version of these
General Terms and/or the applicable Product Addendum on the TheSHFTApp website.
TheSHFTApp will provide Company with notice of any such modifications or updates
through the email TheSHFTApp has on file, through the Dashboard, or by updating the
date at the top of these General Terms or the applicable Product Addendum. Company
is responsible for updating contact information through the Dashboard and regularly
reviewing the Dashboard, General Terms and any applicable Product Addendum for
updates and information from TheSHFTApp. Continued use of the TheSHFTApp
Service or any TheSHFTApp Product after any such modifications or updates shall
constitute Company’s consent to such changes. Capitalized terms used but not
otherwise defined in the General Terms shall have the respective meanings ascribed to
such terms in the applicable Product Addendum.
1. DEFINITIONS.
The following terms, as may be used in the Agreement, shall have the meanings set
forth below:
1.1. "Affiliate" means an entity that, directly or indirectly, controls, is under the control of,
or is under common control with a party, where control means having more than fifty
percent (50%) of the voting stock or other ownership interest, the majority of the voting
rights of such entity, the ability of such entity to ensure that the activities and business
of that Affiliate are conducted in accordance with the wishes of that entity or the right to
receive the majority of the income of that Affiliate on any distribution by it of all of its
income or the majority of its assets on a winding up of Company.
1.2. “Authorized User” shall mean an individual authorized to use and link to Company’s
Corporate Account, or an individual that is authorized to use TheSHFTApp Services in
connection with the Corporate Account, as such term is used in the applicable
Product Addendum.
1.3. “Data Protection Law” means all laws and regulations applicable to the personal
data under the Agreement, including as applicable the laws and regulations of the
European Union, the European Economic Area and their member states, Switzerland
and the United Kingdom, including the EU General Data Protection Regulation
(2016/679) (GDPR).
1.4. “End User Terms” shall mean the terms and conditions applicable to all users of the
TheSHFTApp Service, available at www.TheSHFTApp.com/help, as may be updated by
TheSHFTApp from time to time.
1.5. “Personal Data” means any information in connection with this Agreement that can
reasonably be used to identify an individual, or that may otherwise be considered
personal data
1.6. “Service Fee” shall mean the service fees applicable to User Charges and/or
Company’s use of the TheSHFTApp Services, if any, as set forth in a Product
Addendum or otherwise agreed to between TheSHFTApp and Company.
1.7. “TheSHFTApp API” means an application programming interface, specifications,
instructions, and other documentation provided by TheSHFTApp.
1.8. “TheSHFTApp App” shall mean TheSHFTApp’s mobile application or mobile
website m.TheSHFTApp.com required for use of the TheSHFTApp Service, as may be
updated by TheSHFTApp from time to time.
1.9. “TheSHFTApp for Business” means TheSHFTApp’s suite of enterprise products,
which allow business customers to access TheSHFTApp Services for
business purposes.
1.10. “TheSHFTApp Personal Data” means any information TheSHFTApp provides to
Company in connection with this Agreement, through the Dashboard, an TheSHFTApp
API, or a third party as applicable, relating to an identified individual or an identifiable
individual or which can be reasonably used to identify an individual, or that may
otherwise be considered “personal data” under applicable law.
1.11. “TheSHFTApp Service” shall mean TheSHFTApp’s technology service that, when
used in conjunction with the TheSHFTApp App, the Dashboard, or an TheSHFTApp
API, as applicable, enables users and Administrators to request shift coverage and duty
fulfillment services from independent third-party providers.
1.12. “User Charges” shall mean charges incurred by Authorized Users or
Administrators (including on behalf of Central Users), as may be the case, for shift
coverage, or other services obtained through the use of the TheSHFTApp Service,
including any applicable fees, taxes, and any other fees or charges that may be due for
a particular use of the TheSHFTApp Service.
The terms “controller”, “data subject”, “personal data”, “processing” and “processor” as
used in this Agreement have the meanings given in the GDPR.
3. TERM AND TERMINATION.
This Agreement shall commence upon Company’s acceptance of the Agreement and
shall remain in effect until terminated as set forth herein (the "Term"). Either party may
terminate this Agreement or any Product Addendum with or without cause upon five (5)
days’ advance written notice to the other party. Termination of one Product Addendum
shall not terminate any other Product Addendum then in effect. All Product Addenda
shall automatically terminate upon the termination of these General Terms. All
outstanding payment obligations and Sections 1, 2, 5, 8-12 of these General Terms
shall survive the termination of this Agreement.
4. ACCOUNT ADMINISTRATION.
4.1. Company Dashboard and Access to TheSHFTApp Products. Upon execution of
this Agreement, TheSHFTApp will establish Company’s Corporate Account that will
enable Company to access TheSHFTApp’s browser-based online dashboard for
TheSHFTApp for Business, which includes access to each TheSHFTApp Product that a
Company has agreed to utilize through a Product Addendum ("Dashboard").
TheSHFTApp’s contact with Company shall be by way of any individual representative
designated by Company as an “administrator” through the Dashboard (“Administrator”).
In addition to the Dashboard features described in an applicable Product Addendum,
the Dashboard will enable Company to (a) view each TheSHFTApp Product Company
has accepted and agreed to utilize through a Product Addendum; (b) prepare and
review activity reports using such TheSHFTApp Personal Data, (c) add and remove
Administrators, (d) manage and update the Company credit card on file, (e) review and
manage payment statements, and (f) settle outstanding balances on the Corporate
Account. TheSHFTApp reserves the right to add, remove and update features and
functionality of the Dashboard at any time. TheSHFTApp agrees to use commercially
reasonable efforts to provide the Dashboard to Company as set forth herein.
4.2. Administration. Company may appoint additional Administrators at its discretion.
Company agrees to (a) maintain all Dashboard login credentials in confidence, (b) only
permit an authorized Administrator to access the Dashboard, and (c) update as
necessary all information of the lead Administrator and other authorized Administrators
to ensure that it is current, accurate, and complete. Company shall be responsible for all
activity that occurs under its Dashboard login credentials.
4.3. Authorized User and Administrator Updates. It is Company’s sole responsibility to
keep and maintain an accurate list of current Authorized Users or Administrators
authorized to bill User Charges to Company’s Corporate Account for each separate
TheSHFTApp Product. TheSHFTApp may review the current list of Authorized Users
and Administrators, as may be the case, from time to time via the Dashboard to
maintain and support the TheSHFTApp Service and to ensure compliance with this
Agreement. Company acknowledges that if Company authorizes a third-party software,
service, or other platform that is integrated with the TheSHFTApp Service through an
TheSHFTApp API or otherwise (a “Third-Party Service”) to link to Company’s Corporate
Account, the Third-Party Service may have the ability to add, delete, change
permissions of, and view a list of Authorized Users and Administrators on the Corporate
Account, including the ability to manage the linking process described in the
THESHFTAPPTravel Product Addendum.
4.4. Responsibility for User Activity. Company agrees that (a) Company is responsible
for all User Charges incurred by Authorized Users, Central Users, and Administrators
via the Corporate Account, regardless of whether or not such User Charge was
authorized by Company and (b) User Charges may be subject to price changes at any
time, including without limitation, occasional increases during periods of high demand
as further described in the End User Terms. Further, Company agrees that
TheSHFTApp shall not be responsible for User Charges incurred by an Authorized User
or Administrator, as may be the case, after Company has attempted removal of such
Authorized User or Administrator from the Corporate Account to the extent Company
provides incomplete or inaccurate Authorized User or Administrator removal information
via the Dashboard. Finally, as between Company and TheSHFTApp, Company shall be
responsible for the User Charges incurred due to fraudulent or other unpermitted activity
on the part of an Authorized User’s or Administrator’s use of the Corporate Account to
access TheSHFTApp Services. Company shall notify TheSHFTApp promptly upon
discovery of fraudulent or unpermitted activity occurring under Company’s account.
4.5. Restrictions. Company agrees to use the Corporate Account and Dashboard solely
as set forth in this Agreement. Company shall not, and shall not authorize others to, (a)
decompile, disassemble, reverse engineer or otherwise attempt to derive the source
code or underlying technology, methodologies or algorithms of the Dashboard,
TheSHFTApp Service or TheSHFTApp, except to the extent allowed by applicable law,
(b) sublicense, lease, rent, sell, give, or otherwise transfer or provide the TheSHFTApp
Service or TheSHFTApp to any unaffiliated third party, (c) upcharge, increase or
otherwise modify the User Charges for any usage of the TheSHFTApp Service or (d)
impose any additional fees or charges on an Authorized User or Central User related to
use of the Dashboard or TheSHFTApp Service. TheSHFTApp reserves all rights not
expressly granted to Company or a third party, including Authorized Users or Central
Users, under this Agreement.
5. FEES AND BILLING.
5.1. User Charges and Service Fees. User Charges and Service Fees applicable for
each TheSHFTApp Product shall be as set forth in the applicable Product Addendum.
5.2. Billing Options.
5.2.1. User Charges and Service Fees will be paid in accordance with the applicable
Product Addendum. Users pay per hour worked plus applicable service fees. Charged
per hour worked.
5.2.2 Users will be charged prior to shift start as long as shift offered is filled.
5.3. Taxes. Unless otherwise indicated on a receipt, all Service Fees and User Charges,
each to the extent applicable, are exclusive of applicable taxes, and Company agrees to
be responsible for the payment of any such taxes assessed on such Service Fees and
User Charges, including, but not limited to, all sales, use, VAT or similar taxes, except
for taxes based on TheSHFTApp’s income. All payments shall be processed in the local
currency applicable to the geography of the Authorized User’s or Central User’s
applicable ride except in certain instances when TheSHFTApp may process foreign
transactions in United States dollars. All payments are nonrefundable except as may be
expressly provided otherwise herein. Each party shall be responsible for its costs and
expenses associated with its performance under this Agreement.
6. PROPRIETARY RIGHTS.
6.1. License to Marks; Restrictions. The term "Marks" shall mean the trademarks,
service marks, trade names, logos, slogans, designs, social media or other handles,
hashtags, and other identifying symbols and indicia of Company (“Licensor”). Company
hereby grants TheSHFTApp (“Licensee”), solely during the Term, a limited, royalty-free,
worldwide, non-exclusive, non-transferable, non-assignable license, without the right to
sublicense, to use and display the Licensor’s Marks. All use of a Licensor’s Marks by
Licensee will be in the form and format approved by Licensor, and Licensee will not
otherwise use or modify Licensor’s Marks without Licensor’s prior written consent. All
goodwill related to Licensee’s use of Licensor’s Marks shall inure solely to the benefit of
Licensor. Marks will at all times remain the exclusive property of Licensor. Except as
expressly set forth herein, Licensor does not, and shall not be deemed to, grant
Licensee any license or rights under any intellectual property or other proprietary rights.
All rights not granted herein are expressly reserved by Licensor. Company hereby
grants TheSHFTApp the right to display Company’s Marks throughout the Term in
accordance with this Section: (i) on TheSHFTApp’s website, and (ii) in any list of
companies describing with whom TheSHFTApp has engaged in similar marketing or
promotional activities, as long as such list includes at least two other companies and
such use is in compliance with Company’s brand guidelines, if any. This right to use
Company’s Marks shall not require prior written approval and shall continue after this
Agreement is terminated, unless Company provides TheSHFTApp with written notice
that Company is terminating such right.
6.2. No Development. EACH PARTY ACKNOWLEDGES AND AGREES THAT THERE
SHALL BE NO DEVELOPMENT OF TECHNOLOGY, CONTENT, MEDIA OR OTHER
INTELLECTUAL PROPERTY BY EITHER PARTY FOR THE OTHER PARTY
PURSUANT TO THIS AGREEMENT. Any development activities relating to any
technology, content, media or other intellectual property must be the subject of a
separate written agreement between TheSHFTApp and Company prior to the
commencement of any such activities.
6.3. Ownership. TheSHFTApp and its Affiliates are and shall remain the owners of all
right, title and interest in and to the Dashboard, TheSHFTApp Service, TheSHFTApp
App, and TheSHFTApp Personal Data including any updates, enhancements and new
versions thereof, all data related to the use of the Dashboard and TheSHFTApp
Services, and all related documentation and materials provided or made available to
Company or any proposed or current Authorized User in connection with
this Agreement.
6.4. No Publicity. Other than as expressly set forth herein, neither party may use or
reference the other party’s name, logo, trademarks or service marks in a press release
or otherwise without the prior consent of such other party in each instance.
7. CONFIDENTIALITY.
The term "Confidential Information" shall mean any confidential or proprietary business,
technical or financial information or materials of a party (“Disclosing Party”) provided to
the other party (“Receiving Party”) in connection with the Agreement, whether orally or
in physical form. However, Confidential Information shall not include information (a)
previously known by Receiving Party without an obligation of confidentiality, (b)
acquired by Receiving Party from a third party which was not, to Receiving Party's
knowledge, under an obligation of confidentiality, (c) that is or becomes publicly
available through no fault of Receiving Party, or (d) that Disclosing Party provides
written permission to Receiving Party to disclose, but only to the extent of such
permitted disclosure. Receiving Party agrees that (a) it will use Confidential Information
solely for the purposes permitted under this Agreement and (b) it will not disclose the
Confidential Information to any third party other than Receiving Party’s employees or
agents who are bound by obligations of nondisclosure and restricted use at least as
strict as those contained herein. In the event Receiving Party receives a subpoena,
administrative or judicial order, or any other request for disclosure of any Confidential
Information of Disclosing Party, Receiving Party will give Disclosing Party prompt written
notice of such subpoena, order or request and allow Disclosing Party to assert any
available defenses to disclosure. Receiving Party will protect the Disclosing Party’s
Confidential Information in the same manner that it protects the confidentiality of its own
proprietary and confidential information, but in no event using less than a reasonable
standard of care.
8. PRIVACY AND DATA SECURITY.
8.1. Roles of Parties. Each party is an independent controller of the TheSHFTApp
Personal Data. Company will only process TheSHFTApp Personal Data for
administrative purposes, to manage access control and for activity review purposes.
8.2. Compliance with Data Protection Laws. Each party shall comply with the obligations
applicable to it under the Data Protection Law with respect to the processing of
Personal Data.
8.3. Restrictions. Company agrees that any TheSHFTApp Personal Data obtained in
connection with this Agreement shall be used (a) solely for the purposes set forth in
Section 8.1 of these General Terms, or in connection with the use of the TheSHFTApp
Service, and for no other purpose, unless expressly authorized in writing by
TheSHFTApp, and (b) in accordance with the purposes communicated to the data
subjects. Company shall not use TheSHFTApp Personal Data in any way that harms
TheSHFTApp or that benefits a competitor of TheSHFTApp. Company agrees that it
shall not disclose TheSHFTApp Personal Data to any third parties, except as necessary
for the purposes set forth herein. Company shall not rent or sell TheSHFTApp Personal
Data for any purpose.
8.4. Security. Company shall implement appropriate technical and organizational
measures to protect TheSHFTApp Personal Data against unauthorized or unlawful
processing and against unauthorized loss, destruction, damage, alteration, or
disclosure, as well as any breach of Company’s security measures ("Information
Security Incident").
8.5. Notification. Company shall promptly notify TheSHFTApp in the event that
Company learns or has reason to believe that an Information Security Incident has
occurred in relation to TheSHFTApp Personal Data. This notification includes at least:
(1) the nature of the breach of security measures, (2) the potentially compromised
personal data and data subjects, (3) the duration and expected consequences of the
Information Security Incident, and (4) any mitigation or remediation measures taken or
planned in response to the Information Security Incident. Upon any such discovery,
Company shall (a) take all reasonable steps to investigate, remediate, and mitigate the
effects of the Information Security Incident; and (b) provide TheSHFTApp with
assurances reasonably satisfactory to TheSHFTApp that such Information Security
Incident will not recur. Additionally, if and to the extent any Information Security Breach
occurs as a result of an act or omission of Company, and if TheSHFTApp determines
that notices (whether in TheSHFTApp’s or Company’s name) or other remedial
measures are warranted, Company shall, at TheSHFTApp’s request and at Company’s
cost and expense, undertake the aforementioned remedial actions.
8.6. Data Transfers. To the extent this Agreement involves the transfer of TheSHFTApp
Personal Data in the EEA to a jurisdiction outside the EEA, which has not been
recognized by the European Commission as providing an adequate level of data
protection.
8.7. Product Addenda. The specific privacy and data-related provisions for each
TheSHFTApp Product are included in the applicable Product Addendum.
9. WARRANTIES; DISCLAIMER.
9.1. Mutual Warranties. Each party hereby represents and warrants that (a) it has full
power and authority to enter into this Agreement and perform its obligations hereunder,
(b) such party’s acceptance of this Agreement, as well as such party’s performance of
the obligations set forth in this Agreement, does not and will not violate any other
agreement to which such party is a party, and (c) it is duly organized, validly existing
and in good standing under the laws of the jurisdiction of its origin.
9.2. Company Warranties. Company represents and warrants that: (a) Company has all
rights and consents, where necessary, to provide TheSHFTApp with the Company
Personal Data and any other information provided to TheSHFTApp hereunder; (b)
Company will use TheSHFTApp Personal Data solely for legitimate business purposes
including business expense, processing, accounting, and budgeting purposes; (c) is in
compliance and shall remain in compliance during the Term, with all applicable local,
city, state, federal, national, and international laws, rules and regulations, including
those relating to data protection, privacy, identity theft, data breach, consumer
protection, and data security, and any applicable industry standards relating to privacy
and data security; (d) Company will only share and provide access to TheSHFTApp
Personal Data to Company personnel who have a business need to access such
TheSHFTApp Personal Data; (e) Company will not disclose TheSHFTApp Personal
Data to any third party, unless expressly authorized in writing by TheSHFTApp, and
who are in each case bound by privacy and security obligations regarding TheSHFTApp
Personal Data at least as restrictive as those contained herein; (f) Company will not rent
or sell TheSHFTApp Personal Data for any purpose not authorized by TheSHFTApp;
(g) Company will not use TheSHFTApp Personal Data in any way that harms
TheSHFTApp or benefits a competitor of TheSHFTApp; (h) Company’s Marks, as may
be provided to TheSHFTApp pursuant to this Agreement, will not infringe or otherwise
violate the intellectual property rights, rights of publicity or other proprietary rights of any
third party; (i) Company is not a government or quasi-government entity, or otherwise
owned, controlled by, or created by a government entity; (j) it is not using the
TheSHFTApp Service for purposes necessary to the performance of any federal
government contract or subcontract; and (k) TheSHFTApp is not assuming any portion
of Company’s obligations under any federal government contract, subcontract or federal
grant. Company hereby represents that the individual clicking to accept these General
Terms is authorized by Company to bind, and does hereby bind, Company to the
terms hereof.
9.3. Disclaimer. EXCEPT AS EXPRESSLY PROVIDED HEREIN, THESHFTAPP
PROVIDES THE THESHFTAPP SERVICE, AND THESHFTAPP APP "AS IS" AND
WITHOUT WARRANTY. THESHFTAPP DOES NOT WARRANT THAT THE
FUNCTIONS CONTAINED IN THE DASHBOARD, THESHFTAPP SERVICE AND
THESHFTAPP APP WILL MEET COMPANY’S REQUIREMENTS OR THAT THE
OPERATION OF THE DASHBOARD, THESHFTAPP SERVICE and THESHFTAPP
APP WILL BE UNINTERRUPTED OR ERROR FREE. THESHFTAPP HEREBY
DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO THIS AGREEMENT,
WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, (A) ANY
IMPLIED OR STATUTORY WARRANTIES COVERING THE DASHBOARD,
THESHFTAPP SERVICE OR THESHFTAPP APP, AND (B) ANY IMPLIED
WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OR FITNESS FOR A
PARTICULAR PURPOSE. COMPANY ACKNOWLEDGES AND AGREES THAT THE
THESHFTAPP SERVICE IS A TECHNOLOGY SERVICE THAT ENABLES ACCESS
TO REQUEST SHIFT COVERAGE PROVIDED BY INDEPENDENT THIRD-PARTY
PROVIDERS. THESHFTAPP IS NOT A TRANSPORTATION, DELIVERY, OR
LOGISTICS PROVIDER. THESHFTAPP DOES NOT GUARANTEE AVAILABILITY OF
SHFTRS FOR COVERAGE OR ANY OTHER SERVICES LEVELS RELATED TO
INDEPENDENT DUTY FULFILLMENT PROVIDERS THAT MAY BE OBTAINED VIA
THE THESHFTAPP SERVICE.
10. INDEMNIFICATION.
10.1. Company (the "Indemnifying Party") will indemnify, defend and hold harmless
TheSHFTApp (the “Indemnified Party”), its Affiliates and their respective directors,
officers, employees, agents, successors and assigns against all claims, damages,
losses and expenses (including reasonable outside attorney fees) with respect to any
third-party claim arising out of or related to (a) a breach (or claim that, if true, would be a
breach) of any of the Indemnifying Party’s representations or warranties in this
Agreement or any Product Addendum, or (b) the infringement of a third party’s
intellectual property rights by the Indemnifying Party’s Marks, but only if such Marks
have been used by the Indemnified Party in the manner approved by the
Indemnifying Party.
10.2. The Indemnified Party shall provide prompt notice to the Indemnifying Party of any
potential claim subject to indemnification hereunder. The Indemnifying Party will
assume the defense of the claim through counsel designated by it and reasonably
acceptable to the Indemnified Party. The Indemnifying Party will not settle or
compromise any claim, or consent to the entry of any judgment, without written consent
of the Indemnified Party, which will not be unreasonably withheld. The Indemnified Party
will reasonably cooperate with the Indemnifying Party in the defense of a claim, at
Indemnifying Party’s expense.
11. LIMITS OF LIABILITY.
OTHER THAN WITH RESPECT TO (i) A PARTY’S INDEMNIFICATION OBLIGATIONS
IN THE GENERAL TERMS OR ANY APPLICABLE PRODUCT ADDENDUM, (ii)
DAMAGES ARISING FROM EITHER PARTY’S BREACH OF ITS CONFIDENTIALITY
OBLIGATIONS SET FORTH IN SECTION 7 HEREIN, OR, (iii) DAMAGES ARISING
FROM EITHER PARTY’S BREACH OF THE REPRESENTATIONS OR WARRANTIES
SET FORTH IN THE GENERAL TERMS OR ANY APPLICABLE PRODUCT
ADDENDUM, (A) IN NO EVENT SHALL THESHFTAPP OR COMPANY BE LIABLE
FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, EXEMPLARY, SPECIAL OR
CONSEQUENTIAL DAMAGES, OR FOR LOSS OF BUSINESS OR PROFITS,
SUFFERED BY THE OTHER PARTY OR ANY THIRD PARTY COLLECTIVELY
ARISING OUT OF THIS AGREEMENT AND ALL PRODUCT ADDENDUM, WHETHER
BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, EVEN IF
THESHFTAPP OR COMPANY (OR THEIR AGENTS) HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES AND (B) IN NO EVENT SHALL EITHER PARTY
BE LIABLE COLLECTIVELY UNDER THIS AGREEMENT AND ALL PRODUCT
ADDENDUM FOR ANY DIRECT DAMAGES IN AN AMOUNT EXCEEDING THE
GREATER OF (X) FIFTY THOUSAND DOLLARS ($50,000), AND (Y) THE TOTAL
AMOUNTS PAID OR PAYABLE BY COMPANY TO THESHFTAPP HEREUNDER IN
THE TWELVE MONTHS PRECEDING THE INCIDENT THAT GAVE RISE TO
THE LIABILITY.
12. GENERAL.
12.1. This Agreement shall be governed by and construed in accordance with the laws
of the State of California without regard to its choice or conflict of laws provision. Any
dispute, controversy, or any claim arising out of or relating to this Agreement, or the
interpretation, enforceability, performance, breach termination or validity thereof,
including, without limitation, this arbitration clause, must be solely and finally settled by
confidential arbitration in San Francisco, California, in accordance with the Commercial
Arbitration Rules of the American Arbitration Association. An award rendered in
connection with arbitration pursuant to this section shall be final and binding upon the
parties, and any judgment upon such an award may be entered and enforced in any
court of competent jurisdiction. No provision of this subsection limits the rights of a party
to this Agreement to obtain provisional, injunctive, or ancillary remedies from a court of
competent jurisdiction before, after or during the pendency of any arbitration.
12.2. Neither party has the right to arbitrate on a class action basis any dispute,
controversy, or claim arising out of or relating to these Terms, or the interpretation,
enforceability, performance, breach, termination, or validity thereof, including, without
limitation, this arbitration clause.
12.3. Company shall not, in its use of the TheSHFTApp Service or any TheSHFTApp
Product under this Agreement, discriminate against any Authorized User, Central User,
employee, volunteer, or participant, or individual on the basis of race, color, gender,
pregnancy, marital status, familial status, sexual orientation, gender identity or
expression, religion, ancestry, national origin, disability, or age except that programs
may target beneficial services for specific participant groups, as agreed upon between
TheSHFTApp and Company. Company acknowledges and agrees that upon
TheSHFTApp’s receipt of evidence of Company’s discrimination under any of these
categories, TheSHFTApp shall have the right to immediately terminate this Agreement
following notice to Company.
12.4. Any notice required or permitted to be delivered to Company by this Agreement
shall be posted to the Company’s Dashboard or sent to the email address that
TheSHFTApp has on file for Company. Any notice required or permitted to be delivered
to TheSHFTApp by this Agreement shall be submitted via business-
support@TheSHFTApp.com.
12.5. The failure of either party to enforce, at any time or for any period of time, the
provisions hereof, or the failure of either party to exercise any option herein, shall not be
construed as a waiver of such provision or option and shall in no way affect that party’s
right to enforce such provisions or exercise such option.
12.6. In the event any provision of this Agreement, or any Product Addendum, is
determined to be invalid or unenforceable by ruling of an arbitrator or court of competent
jurisdiction, the remainder of this Agreement (and each of the remaining terms and
conditions contained herein) shall remain in full force and effect. Any delay in or failure
by either party in performance of this Agreement, or a Product Addendum, shall be
excused if and to the extent such delay or failure is caused by occurrences beyond the
control of the affected party including, but not limited to, decrees or restraints of
Government, acts of God, strikes, work stoppage or other labor disturbances, war or
sabotage (each being a "Force Majeure Event"). The affected party will promptly notify
the other party upon becoming aware that any Force Majeure Event has occurred or is
likely to occur and will use commercially reasonable efforts to minimize any resulting
delay in or interference with the performance of its obligations under the
applicable agreement.
12.7. This Agreement and each of the Product Addendum may not be assigned, in
whole or in part, by a party without the prior written consent of the other party, provided
that each party may assign this agreement, upon notice to the other party, to (a) an
Affiliate of such party, or (b) in connection with the sale of all or substantially all of such
party’s equity, business or assets. Subject to the foregoing, this Agreement and all of
the Product Addendum shall be binding upon and shall inure to the benefit of each party
hereto and its respective successors and assigns.
12.8. Nothing in this Agreement, or any Product Addendum, shall be deemed to create
any joint venture, joint enterprise, or agency relationship among the parties, and no
party shall have the right to enter into contracts on behalf of, to legally bind, to incur
debt on behalf of, or to otherwise incur any liability or obligation on behalf of, the other
party hereto, in the absence of a separate writing, executed by an authorized
representative of the other party.
12.9. Each party shall be responsible for the payment of its own tax liability arising from
these General Terms or any Product Addendum.
12.10. Company will notify TheSHFTApp in writing if it intends to seek reimbursement
from any state or federal program for the use of TheSHFTApp Services or otherwise
use any state or federal funds to meet its payment obligations under this Agreement
(each a “Program”). Unless otherwise agreed to in writing, nothing in this Agreement is
intended to subject TheSHFTApp or its Affiliates to any statutory or regulatory
requirements or obligations that are not specifically referenced in the Agreement or that
would otherwise apply to a provider, supplier, or other entity participating in a Program.
12.11. The parties acknowledge and agree that any services to be rendered under this
Agreement and any applicable Product Addendum may be performed by TheSHFTApp
directly, or by any of TheSHFTApp’s Affiliates.
Referral Program Current Terms
Earn $10 for every business you refer after they complete their first shift.
Currently no cap on referrals. subject to change with announcement on social media platforms and update on this page.
For business profiles, money is earned in the form of coupons to be applied to their TheSHFTApp business profile. For SHFTRs, reward is awarded straight to their stripe account on profile.
For any concerns of unrewarded referrals, email support@theshftapp.com for support.
ICA
TheSHFTApp Independent Contractor Agreement
Last Updated: February 2023
This Agreement (“Agreement”) is made and entered into by and between you, the
undersigned contractor (“CONTRACTOR”), an independent contractor engaged in the
business of performing the services contemplated by this Agreement, and TheSHFTApp
LLC (“THESHFTAPP,” “COMPANY,” “we,” “us,” or “our”). CONTRACTOR may enter
this Agreement either as an individual sole proprietor or a corporate entity. This
Agreement will become effective on the date it is accepted regardless of whether you
are eligible to, or ever do, perform any Contracted Services.
IMPORTANT: PLEASE REVIEW THIS AGREEMENT CAREFULLY. IN PARTICULAR,
PLEASE REVIEW THE MUTUAL ARBITRATION PROVISION IN SECTION XII, AS IT
REQUIRES THE PARTIES (UNLESS YOU VALIDLY OPT OUT OF ARBITRATION,
AS PROVIDED BELOW) TO RESOLVE DISPUTES ON AN INDIVIDUAL BASIS, TO
THE FULLEST EXTENT PERMITTED BY LAW, THROUGH FINAL AND BINDING
ARBITRATION. BY ACCEPTING THIS AGREEMENT, YOU ACKNOWLEDGE THAT
YOU HAVE READ AND UNDERSTOOD ALL OF THE TERMS, INCLUDING SECTION
XII, AND HAVE TAKEN THE TIME AND SOUGHT ANY ASSISTANCE NEEDED TO
COMPREHEND THE CONSEQUENCES OF ACCEPTING THIS AGREEMENT.
PLEASE READ THE TERMS OF THIS AGREEMENT CAREFULLY. BY ACCESSING
THE THESHFTAPP PLATFORM AS A SHFTR, YOU AGREE TO BE BOUND BY (1)
THIS AGREEMENT, (2) THESHFTAPP E-SIGN CONSENT AGREEMENT, (3)
THESHFTAPP SHFTR PRIVACY POLICY, AND (4) THESHFTAPP CONSUMER
TERMS OF SERVICE.
RECITALS
TheSHFTApp is a company that provides an online platform using web-based
technology that connects contractors and businesses (“THESHFTAPP platform” or
“platform”). THESHFTAPP’s software permits SHFTRs to fill shifts from various
businesses. Once such shifts are offered, THESHFTAPP software notifies contractors
that a shift Opportunity is available and the THESHFTAPP software facilitates
completion of the shift.
CONTRACTOR is an independent provider of shift coverage and other services,
authorized to conduct the services contemplated by this Agreement in the geographic
location(s) in which CONTRACTOR operates. CONTRACTOR possesses all equipment
and personnel necessary to perform the shift and any other services contemplated by
this Agreement in accordance with applicable laws. CONTRACTOR desires to enter
into this Agreement for the right to receive work opportunities made available through
THESHFTAPP'S platform. CONTRACTOR understands and expressly agrees that they
are not an employee of THESHFTAPP or any business or consumer and that they are
providing assistance and other services on behalf of themself and their business, not on
behalf of THESHFTAPP. CONTRACTOR understands (i) they are free to select the
times they wish to be available on the platform to receive shift opportunities; (ii) they are
free to negotiate their compensation by among other things accepting or rejecting the
opportunities transmitted through the THESHFTAPP platform by businesses, and can
make such decisions to maximize their opportunity to profit; and (iii) they have the sole
right to control the manner in which shifts are performed and the means by which those
shifts are completed.
In consideration of the above, as well as the mutual promises described herein,
THESHFTAPP and CONTRACTOR (collectively “the parties”) agree as follows:
I. PURPOSE OF THE AGREEMENT
1. This Agreement governs the relationship between THESHFTAPP and
CONTRACTOR, and establishes the parties’ respective rights and obligations. In
exchange for the promises contained in this Agreement, CONTRACTOR shall
have the right and obligation to perform the “Contracted Services” as defined
herein. However, nothing in this Agreement requires CONTRACTOR to perform
any particular volume of Contracted Services during the term of this Agreement,
and nothing in this Agreement shall guarantee CONTRACTOR any particular
volume of business for any particular time period.
2. CONTRACTOR shall have no obligation to accept or perform any particular “Shift
Opportunity” (as that term is defined herein) offered through the THESHFTAPP
platform. However, once a Shift Opportunity is accepted, CONTRACTOR shall
be contractually bound to complete the Contracted Services in accordance with
all consumer and merchant specifications and the terms laid out in this
Agreement.
II. CONTRACTOR'S OPERATIONS
1. CONTRACTOR represents that they operate an independently established
enterprise that provides assistance and other services, and that they satisfy all
legal requirements and have all necessary licenses and permits necessary to
perform any services contemplated by this Agreement. As an independent
contractor/enterprise, CONTRACTOR shall be solely responsible for determining
how to operate their business and how to perform the Contracted Services.
2. CONTRACTOR agrees to provide THESHFTAPP with information that is true
and accurate, and to promptly inform THESHFTAPP should any information
require updating.
3. CONTRACTOR agrees to fully perform the Contracted Services in a timely,
efficient, safe, and lawful manner. THESHFTAPP shall have no right to, and shall
not, control the manner, method or means CONTRACTOR uses to perform the
Contracted Services. Instead, CONTRACTOR shall be solely responsible for
determining the most effective, efficient, and safe manner to perform the
Contracted Services.
4. As an independent business enterprise, CONTRACTOR retains the right to
perform services (whether assistance services or other services) for other
businesses, and CONTRACTOR represents that they advertise and hold
themself out to the general public as a separately established business. The
parties recognize that they are or may be engaged in similar arrangements with
other businesses to supply the same or similar services and nothing in this
Agreement shall prevent CONTRACTOR or THESHFTAPP from doing business
with others. THESHFTAPP does not have the right to restrict CONTRACTOR
from performing services for CONTRACTOR’s own business, other businesses,
customers, or consumers at any time, even if such business directly competes
with THESHFTAPP, and even during the time CONTRACTOR is logged into the
THESHFTAPP platform so long as such services do not otherwise violate this
agreement. CONTRACTOR’s right to compete with THESHFTAPP, or perform
services for businesses that compete with THESHFTAPP, will survive even after
termination of this Agreement.
5. CONTRACTOR is not required to purchase, lease, or rent any products,
equipment or services from THESHFTAPP as a condition of doing business with
THESHFTAPP or entering into this Agreement.
6. CONTRACTOR agrees to immediately notify THESHFTAPP in writing
at https://www.theshftapp.com/help if CONTRACTOR’s right to control the
manner or method they use to perform services differs from the terms
contemplated in this Section.
7. When signing up to be a user of the THESHFTAPP platform, CONTRACTOR’s
information will be used to create an account. CONTRACTOR may not sign up to
be a SHFTR more than once by creating multiple accounts.
8. CONTRACTOR acknowledges that when engaging with the THESHFTAPP
platform on a mobile device, data usage and rates may apply.
9. By using the THESHFTAPP platform, CONTRACTOR also agrees to be bound
by the THESHFTAPP Customer Terms of Service and that any breach of the
THESHFTAPP Customer Terms of Service will be considered a breach of this
Agreement. However, to the extent that this Agreement and the THESHFTAPP
Customer Terms of Service conflict, the terms of this Agreement shall govern.
10. To prevent unauthorized access to CONTRACTOR’s account and to prevent
unauthorized use of the THESHFTAPP platform, CONTRACTOR agrees to
protect and keep confidential their email, phone number, password, or other
means of accessing their account via the THESHFTAPP platform.
CONTRACTOR acknowledges that unauthorized use of CONTRACTOR’s
account, email, phone number and password could lead to financial loss and
access to CONTRACTOR’s sensitive personal and account information. If
CONTRACTOR discloses their account information, user ID, and/or password to
any person or entity, CONTRACTOR assumes all risks and losses associated
with such disclosure. If CONTRACTOR believes someone may attempt to use or
has accessed CONTRACTOR’s account without CONTRACTOR’s permission,
or that any other unauthorized use or security breach has occurred,
CONTRACTOR agrees to immediately notify us
at https://www.theshftapp.com/help.
III. CONTRACTED SERVICES
1. From time to time, the THESHFTAPP platform will notify CONTRACTOR of the
opportunity to complete shifts from businesses in accordance with business’ way
of operating through the THESHFTAPP platform or directly from businesses
(each of these is referred to as a "Shift Opportunity"). CONTRACTOR agrees by
logging into the THESHFTAPP platform as a SHFTR, CONTRACTOR is making
themself available to receive Shift Opportunities, which CONTRACTOR may
accept or reject. For each Shift Opportunity accepted by CONTRACTOR
("Contracted Service"), CONTRACTOR agrees to proceed to the business in a
safe and timely fashion, ensure the work is accurately filled according to the
consumer, restaurant, and/or business specifications, and complete the shift
without taking any action that would change the quality or presentation of
business and while adhering to reasonable expectations on food safety, quality
and health standards as required by the businesses and/or applicable law. A
Shift Opportunity is considered complete when the agreed upon shift end time
arrives, or, and only when applicable, in addition to any other task required for
completion of the Shift. CONTRACTOR agrees to timely mark a Shift as
completed through the THESHFTAPP platform upon conclusion of the Shift to
the business.
2. CONTRACTOR understands and agrees that the parameters of each Contracted
Service are established by the business, not THESHFTAPP, and represent the
end result desired, not the means by which CONTRACTOR is to accomplish the
result. CONTRACTOR has the right to cancel a Contracted Service when, in the
exercise of CONTRACTOR's reasonable discretion and business judgment, it is
appropriate to do so. Notwithstanding the foregoing, CONTRACTOR agrees to
maintain a business rate found here as of the date this Agreement becomes
effective. Failure to satisfy this obligation constitutes a material breach of this
Agreement, and THESHFTAPP shall have the right to terminate this Agreement
and/or deactivate CONTRACTOR'S account.
3. CONTRACTOR acknowledges that THESHFTAPP has discretion as to which, if
any, Shift Opportunity to present to CONTRACTOR, just as CONTRACTOR has
the discretion whether and to what extent to accept any Shift Opportunity.
4. CONTRACTOR warrants that CONTRACTOR is engaged in CONTRACTOR’s
own business, separate and apart from THESHFTAPP’S business, which is to
provide an online marketplace platform using web-based technology that
connects contractors, and businesses.
5. CONTRACTOR authorizes THESHFTAPP, during the course of a Contracted
Service, to communicate with CONTRACTOR, and business to assist
CONTRACTOR, or facilitate direct communication between CONTRACTOR and
the business, to the extent permitted by CONTRACTOR, in facilitating Shift
Coverage. However, under no circumstances shall THESHFTAPP be authorized
to control the manner or means by which CONTRACTOR performs assistive
services or other services contemplated under this Agreement. This includes, but
is not limited to, the following:
a. THESHFTAPP does not require any specific type, or quality, of
CONTRACTOR’s choice of transportation.
b. CONTRACTOR does not have a supervisor or any individual at
THESHFTAPP to whom they report.
c. CONTRACTOR is not required to use any signage or other designation of
THESHFTAPP on their vehicle or person at any point in their use of the
platform to perform the Contracted Services.
d. THESHFTAPP has no control over CONTRACTOR’s personal
appearance.
e. CONTRACTOR does not receive performance evaluations by
THESHFTAPP.
6. In the event CONTRACTOR fails to fully perform any Contracted Service (a
"Service Failure") due to CONTRACTOR's action or omission, CONTRACTOR
shall forfeit all or part of the agreed upon fee for that service. If CONTRACTOR
disputes responsibility for a Service Failure, the dispute shall be resolved
pursuant to the "Payment Disputes" provision below.
7. CONTRACTOR agrees to immediately notify THESHFTAPP in writing by
submitting a Support inquiry through https://www.theshftapp.com/help if
CONTRACTOR's services or scope of work differ in any way from what is
contemplated in this Section.
IV. CONTENT
1. Parts of the THESHFTAPP platform enable CONTRACTOR to provide feedback,
text, photos, audio, video, information, and other content (collectively, “Content”).
By providing Content, in whatever form and through whatever means,
CONTRACTOR grants THESHFTAPP a non-exclusive, worldwide, royalty-free,
irrevocable, perpetual, sub-licensable and transferable license to copy, modify,
prepare derivative works of, distribute, publish and otherwise exploit, that
Content, without limitation. If Content includes personal information,
THESHFTAPP’s Privacy Policy describes how THESHFTAPP uses that personal
information. Where THESHFTAPP pays for the creation of Content or facilitates
its creation, THESHFTAPP may own that Content, in which case
supplemental terms or disclosures will say that. CONTRACTOR is solely
responsible for all Content that CONTRACTOR provides and warrants that
CONTRACTOR either own it or is authorized to grant THESHFTAPP the rights
described in these Terms. CONTRACTOR is responsible and liable if any of
CONTRACTOR’s Content violates or infringes the intellectual property or privacy
rights of any third party. Content that is, among other things, discriminatory,
obscene, harassing, deceptive, violent, or illegal is prohibited, and Content must
comply with all applicable THESHFTAPP policies, including but not limited to the
THESHFTAPP Content Policy. CONTRACTOR agrees that THESHFTAPP may
make available services or automated tools to translate Content and that
CONTRACTOR’s Content may be translated using such services or tools.
V. RELATIONSHIP OF PARTIES
1. The parties acknowledge and agree that this Agreement is between two co-
equal, independent business enterprises that are separately owned and
operated. The parties intend this Agreement to create the relationship of principal
and independent contractor and not that of employer and employee. The parties
are not employees, agents, joint venturers, or partners of each other for any
purpose. Neither party shall have the right to bind the other by contract or
otherwise except as specifically provided in this Agreement.
2. THESHFTAPP shall not have the right to, and shall not, control the manner or
the method of accomplishing Contracted Services to be performed by
CONTRACTOR. The parties acknowledge and agree that those provisions of the
Agreement reserving ultimate authority in THESHFTAPP have been inserted
solely for the safety of consumers and other CONTRACTORS using the
THESHFTAPP platform or to achieve compliance with federal, state, or local
laws, regulations, and interpretations thereof.
3. THESHFTAPP shall report all payments made to CONTRACTOR on a calendar
year basis using an appropriate IRS Form 1099, if the volume of payments to
CONTRACTOR qualifies. CONTRACTOR agrees to report all such payments
and any cash gratuities to the appropriate federal, state and local taxing
authorities.
VI. PAYMENT FOR SERVICES
1. Unless a different rate of pay is negotiated or CONTRACTOR is notified
otherwise by THESHFTAPP in writing or except as provided herein,
CONTRACTOR will receive payment per accurate Contracted Service completed
in an amount consistent with the publicly provided pay model, which
CONTRACTOR can view here. THESHFTAPP reserves the right to adjust or
withhold all or a portion of payment owed to CONTRACTOR if THESHFTAPP
reasonably believes that CONTRACTOR has defrauded or abused, or attempted
to defraud or abuse, the platform. From time to time, THESHFTAPP may offer
opportunities for CONTRACTOR to earn more money for performing Contracted
Services at specified times or in specified locations. Nothing prevents the parties
from negotiating a different rate of pay, and CONTRACTOR is free to accept or
reject any such opportunities to be paid at different rates.
2. For purchases that involve business payment via the THESHFTAPP platform,
THESHFTAPP will process payments made by businesses and transmit
applicable payment for the Contracted Services to CONTRACTOR. Payments for
all Contracted Services completed in a given week, less the amount of cash
payments that CONTRACTOR receives from cash-based Contracted Services
they complete, will be transferred via direct deposit on no less than a weekly
basis unless THESHFTAPP notifies CONTRACTOR otherwise in writing or
CONTRACTOR opts to receive payments sooner via Fast Pay or the SHFTR
Direct program.
3. THESHFTAPP offers CONTRACTOR the option to receive payments daily to a
debit card via Fast Pay. For a fee of $1.99 per transaction, THESHFTAPP will
transfer these funds earlier than the scheduled weekly payout. By electing to use
Fast Pay, CONTRACTOR agrees to be charged $1.99 per transaction and bound
by any and all conditions set forth here.
4. CONTRACTOR is responsible for verifying the accuracy of their bank account
and/or debit card information to receive timely payments. THESHFTAPP is not
responsible for lost or late payments due to incorrect routing and/or account
information.
5. By agreeing to any separate contract with a third-party that will process
payments owed under this Agreement to CONTRACTOR, CONTRACTOR
agrees that THESHFTAPP shall discharge its payment obligations to
CONTRACTOR by funding the amounts payable and directing the third-party
processor to pay such funded amounts to CONTRACTOR. After THESHFTAPP
funds and directs payment, any continuing refusal by the third-party processor to
issue payment to CONTRACTOR shall be the responsibility of CONTRACTOR to
resolve.
6. From time to time, THESHFTAPP may offer CONTRACTOR a cash-based Shift
Opportunity. The order subtotal and CONTRACTOR earnings from those Shift
Opportunities will be deducted from CONTRACTOR’s earnings balance in the
THESHFTAPP platform, and CONTRACTOR will keep the cash provided by the
customer. CONTRACTOR is responsible for tracking, reporting, and paying
appropriate taxes on all tips received from cash-based Shift Opportunities.
7. From time to time, THESHFTAPP may offer various SHFTR promotions or
referral programs. CONTRACTOR agrees that they will not manipulate or abuse
the referral programs or SHFTR promotions by, among other things: (a)
tampering with the location feature on their mobile phone; (b) collecting incentive
or promotional pay when not eligible to receive such pay under relevant policies;
or, (c) creating multiple SHFTR or consumer accounts. CONTRACTOR
understands that engaging in this type of manipulation or abuse constitutes a
material breach of this Agreement and may lead to deactivation of their account.
VII. PAYMENT DISPUTES
1. CONTRACTOR's Failure: In the event there is a Service Failure, CONTRACTOR
shall not be entitled to payment as described above (as determined in
THESHFTAPP’s reasonable discretion). Any withholding of payment shall be
based upon proof provided by the business, CONTRACTOR, and any other party
with information relevant to the dispute. THESHFTAPP shall make the initial
determination as to whether a Service Failure was the result of CONTRACTOR's
action/omission. CONTRACTOR shall have the right to challenge
THESHFTAPP’s determination through any legal means contemplated by this
Agreement; however, CONTRACTOR shall notify THESHFTAPP in writing
at https://www.theshftapp.com/help of the challenge and provide THESHFTAPP
the opportunity to resolve the dispute. CONTRACTOR should include any
documents or other information in support of their challenge.
2. THESHFTAPP’s Failure: In the event THESHFTAPP fails to remit payment in a
timely or accurate manner, except as provided in Section VI(5), CONTRACTOR
shall have the right to seek proper payment by any legal means contemplated by
this Agreement and, should CONTRACTOR prevail, shall be entitled to recover
reasonable costs incurred in pursuing proper payment, provided, however,
CONTRACTOR shall first inform THESHFTAPP in writing
at https://www.theshftapp.com/help of the failure and provide a reasonable
opportunity to cure it.
VIII. EQUIPMENT AND EXPENSES
1. CONTRACTOR represents that they have or can lawfully acquire all equipment,
including vehicles ("Equipment") necessary for performing Contracted Services,
and CONTRACTOR is solely responsible for ensuring that any vehicle used
conforms to all vehicle laws pertaining to registration, safety, equipment,
inspection, and operational capability.
2. CONTRACTOR agrees that they are responsible for all costs and expenses
arising from CONTRACTOR's performance of Contracted Services, including, but
not limited to, costs related to CONTRACTOR's Personnel (defined below) and
Equipment. Except as otherwise required by law, CONTRACTOR assumes all
risk of damage or loss to their Equipment.
IX. PERSONNEL
1. In order to perform any Contracted Services, CONTRACTOR must, for the safety
of businesses on the THESHFTAPP platform, pass a background check
administered by a third-party vendor, subject to CONTRACTOR's lawful consent.
CONTRACTOR is not required to perform any Contracted Services personally,
but may, to the extent permitted by law and subject to the terms of this
Agreement, hire or engage others (as employees or subcontractors of
CONTRACTOR) to perform all or some of the Contracted Services, provided any
such employees or subcontractors meet all the requirements applicable to
CONTRACTOR including, but not limited to, accepting the terms of this
Agreement, separately completing the process to receive Shift Opportunities, and
being eligible to provide the Contracted Services in the geographic location. To
the extent CONTRACTOR furnishes their own employees or subcontractors
(collectively "Personnel"), CONTRACTOR shall be solely responsible for the
direction and control of the Personnel CONTRACTOR uses to perform all
Contracted Services.
2. CONTRACTOR assumes full and sole responsibility for the payment of all
amounts due to their Personnel for work performed in relation to this
Agreement, including all wages, benefits and expenses, if any, and for all
required state and federal income tax withholdings, unemployment
insurance contributions, and social security taxes as to CONTRACTOR and
all Personnel employed by CONTRACTOR in the performance of
Contracted Services under this Agreement. THESHFTAPP is not an
employer or joint employer of CONTRACTOR’s Personnel, and shall have
no responsibility for any wages, benefits, expenses, or other payments due
CONTRACTOR’s Personnel, nor for income tax withholding, social
security, unemployment insurance contributions, or other payroll taxes
relating to CONTRACTOR or their Personnel. Neither CONTRACTOR nor
their Personnel shall receive any wages, including vacation pay or holiday
pay, from THESHFTAPP, nor shall they participate in or receive any other
benefits, if any, available to THESHFTAPP’s employees.
3. Unless mandated by law, THESHFTAPP shall have no authority to withhold
state or federal income taxes, social security taxes, unemployment
insurance taxes/contributions, or any other local, state or federal tax on
behalf of CONTRACTOR or their Personnel.
4. CONTRACTOR and their Personnel shall not be required to wear a uniform or
other clothing of any type bearing THESHFTAPP’s name or logo.
5. If CONTRACTOR uses the services of any Personnel to perform the Contracted
Services, CONTRACTOR’s Personnel must satisfy and comply with all of the
terms of this Agreement, which CONTRACTOR must make enforceable by
written agreement between CONTRACTOR and such Personnel. A copy of such
written agreement must be provided to THESHFTAPP at least 7 days in advance
of such Personnel performing the Contracted Services, and CONTRACTOR
must notify THESHFTAPP when their Personnel will be performing Contracted
Services. The parties acknowledge that the sole purpose of this requirement is to
ensure CONTRACTOR’s compliance with the terms of this Agreement.
X. INSURANCE
1. CONTRACTOR agrees, as a condition of doing business with THESHFTAPP,
that during the term of this Agreement, CONTRACTOR will maintain current
insurance, in amounts and of types required by law to provide the Contracted
Services and cover CONTRACTOR during performance of the Contracted
Services, at their own expense. CONTRACTOR acknowledges that failure to
secure or maintain satisfactory insurance coverage shall be deemed a material
breach of this Agreement and shall result in the termination of the Agreement
and the loss of CONTRACTOR’s right to receive Shift Opportunities.
2. NOTIFICATION OF COVERAGE: CONTRACTOR agrees to deliver to
THESHFTAPP, upon request, current certificates of insurance as proof of
coverage. CONTRACTOR agrees to provide updated certificates each time
CONTRACTOR purchases, renews, or alters CONTRACTOR’s insurance
coverage. CONTRACTOR agrees to give THESHFTAPP at least thirty (30) days’
prior written notice before cancellation of any insurance policy required by this
Agreement.
3. WORKERS’ COMPENSATION/OCCUPATIONAL ACCIDENT INSURANCE:
CONTRACTOR agrees that CONTRACTOR will maintain sufficient insurance to
cover any risks or claims arising out of or related to CONTRACTOR’S
relationship with TheSHFTApp, including workers’ compensation insurance
where required by law. CONTRACTOR acknowledges and understands that
CONTRACTOR will not be eligible for workers’ compensation benefits through
THESHFTAPP and is instead responsible for maintaining CONTRACTOR’S own
workers’ compensation insurance or occupational accident insurance.
CONTRACTOR’S maintenance of CONTRACTOR’S own workers’ compensation
insurance or occupational accident insurance will not disqualify CONTRACTOR
from participating in the Occupational Accident Insurance Policy for SHFTRs,
which THESHFTAPP may make available to CONTRACTOR.
XI. INDEMNITY
1. THESHFTAPP agrees to indemnify, protect and hold harmless CONTRACTOR
from any and all claims, demands, damages, suits, losses, liabilities and causes
of action arising directly from THESHFTAPP’s actions offering and facilitating the
Contracted Services to CONTRACTOR.
2. CONTRACTOR agrees to indemnify, protect and hold harmless THESHFTAPP,
including all parent, subsidiary and/or affiliated companies, as well as its and
their past and present successors, assigns, officers, owners, directors, agents,
representatives, attorneys, and employees, from any and all claims, demands,
damages, suits, losses, liabilities and causes of action arising directly or indirectly
from, as a result of or in connection with, the actions of CONTRACTOR and/or
their Personnel arising from the performance of shift services under this
Agreement, including personal injury or death to any person (including to
CONTRACTOR and/or their Personnel), as well as any liability arising from
CONTRACTOR’s failure to comply with the terms of this Agreement.
CONTRACTOR’s obligations hereunder shall include the cost of defense,
including attorneys’ fees, as well as the payment of any final judgment rendered
against or settlement agreed upon by THESHFTAPP or its parent, subsidiary
and/or affiliated companies.
3. CONTRACTOR agrees to indemnify, protect and hold harmless THESHFTAPP,
including all parent, subsidiary, and/or affiliated companies, as well as its and
their past and present successors, assigns, officers, owners, directors, agents,
representatives, attorneys, and employees, from any and all tax liabilities and
responsibilities for payment of all federal, state and local taxes, including, but not
limited to all payroll taxes, self-employment taxes, workers compensation
premiums, and any contributions imposed or required under federal, state and
local laws, with respect to CONTRACTOR and CONTRACTOR’s Personnel.
4. CONTRACTOR shall be responsible for, indemnify and hold harmless
THESHFTAPP, including all parent, subsidiary, and/or affiliated companies, as
well as its and their past and present successors, assigns, officers, owners,
directors, agents, representatives, attorneys, and employees, from all costs of
CONTRACTOR’s business, including, but not limited to, the expense and
responsibility for any and all applicable insurance, local, state or federal licenses,
permits, taxes, and assessments of any and all regulatory agencies, boards or
municipalities.
XII. MUTUAL ARBITRATION PROVISION
1. CONTRACTOR and THESHFTAPP mutually agree to this Mutual Arbitration
Provision, which is governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16)
(“FAA”) and shall apply to any and all disputes arising out of or relating to this
Agreement, including but not limited to CONTRACTOR’s classification as an
independent contractor, CONTRACTOR’s provision of Contracted Services to
consumers, restaurants, or other businesses, the payments received by
CONTRACTOR for providing services to businesses, the termination of this
Agreement, and all other aspects of CONTRACTOR's relationship with
THESHFTAPP, past, present or future, whether arising under federal, state or
local statutory and/or common law, including without limitation harassment,
discrimination or retaliation claims and claims arising under or related to the Civil
Rights Act of 1964 (or its state or local equivalents), Americans With Disabilities
Act (or its state or local equivalents), Age Discrimination in Employment Act (or
its state or local equivalents), Family Medical Leave Act (or its state or local
equivalents), Federal Credit Reporting Act (or its state or local equivalents),
Telephone Consumer Protection Act (or its state or local equivalents), or Fair
Labor Standards Act (or its state or local equivalents), state and local wage and
hour laws, state and local statutes or regulations addressing the same or similar
subject matters, and all other federal, state or local claims arising out of or
relating to CONTRACTOR’s relationship or the termination of that relationship
with THESHFTAPP. This Mutual Arbitration Agreement extends to disputes
between CONTRACTOR and any THESHFTAPP affiliates, subsidiaries,
successors, agents, and employees that arise out of or relate to this Agreement.
This Mutual Arbitration Agreement does not apply to any claims that cannot be
arbitrated under applicable law. To the extent the parties have both arbitrable
and non-arbitrable disputes that are related, the arbitrable disputes shall proceed
first in arbitration and the non-arbitrable disputes shall be stayed, and any
applicable statutes of limitations tolled, pending completion of the arbitration. The
parties expressly agree that this Agreement shall be governed by the FAA even
in the event CONTRACTOR and/or THESHFTAPP are otherwise exempted from
the FAA. Any disputes regarding the FAA’s application shall be resolved
exclusively by an arbitrator. If for any reason the FAA does not apply, the state
law governing arbitration agreements in the state in which the CONTRACTOR
operates shall apply.
2. CONTRACTOR and THESHFTAPP agree that good-faith informal efforts to
resolve disputes often can result in a prompt, low-cost and mutually beneficial
outcome. CONTRACTOR and THESHFTAPP therefore agree that, before either
CONTRACTOR or THESHFTAPP demands arbitration against the other, we will
personally meet and confer, via telephone or videoconference, in a good-faith
effort to resolve informally any claim covered by this mutual Arbitration
Agreement. For sake of clarification only, the informal dispute resolution
conferences shall be individualized such that a separate conference must be
held each time either party intends to commence individual arbitration; multiple
individuals initiating claims cannot participate in the same informal telephonic
dispute resolution conference, unless mutually agreed to by the parties. If
CONTRACTOR is represented by counsel, CONTRACTOR’s counsel may
participate in the conference, but CONTRACTOR shall also fully participate in the
conference. The party initiating the claim must give notice to the other party in
writing of their intent to initiate an informal dispute resolution conference, which
shall occur within 60 days after the other party receives such notice, unless an
extension is mutually agreed upon by the parties. To notify THESHFTAPP that
CONTRACTOR intends to initiate an informal dispute resolution conference,
email SHFTR.Informal.Resolution@theshftapp.com, providing CONTRACTOR’s
name, the telephone number associated with CONTRACTOR’s SHFTR account
(if any), the email address associated with CONTRACTOR’s SHFTR account,
and a description of CONTRACTOR’s claims. If THESHFTAPP intends to initiate
an informal dispute resolution conference, THESHFTAPP shall do so by emailing
the email address associated with CONTRACTOR’s SHFTR account, and
providing a description of THESHFTAPP’s claims. In the interval between the
party receiving such notice and the informal dispute resolution conference, the
parties shall be free to attempt to resolve the initiating party’s claims. Engaging in
an informal dispute resolution conference is a requirement that must be fulfilled
before commencing arbitration. The statute of limitations and any filing fee
deadlines shall be tolled while the parties engage in the informal dispute
resolution process required by this paragraph.
3. If, following the informal resolution process, either CONTRACTOR or
THESHFTAPP wishes to initiate arbitration, the initiating party must notify the
other party in writing via certified mail, return receipt requested, or hand delivery
within the applicable statute of limitations period. This demand for arbitration
must include (1) the name and address of the party seeking arbitration, (2) a
statement of the legal and factual basis of the claim, (3) a description of the
remedy sought, (4) the amount in controversy, and (5) the personal signature of
the party seeking arbitration. Any demand for arbitration by CONTRACTOR must
be delivered to the counsel who represented TheSHFTApp in the informal
resolution process, or if there was no such counsel, then to General Counsel,
303 2nd Street, Suite 800, San Francisco, CA 94107.
4. Arbitration Class Action Waiver. CONTRACTOR and THESHFTAPP mutually
agree that by entering into this agreement to arbitrate, both waive their right to
have any dispute or claim brought, heard or arbitrated as, or to participate in, a
class action, collective action and/or representative action—including but not
limited to actions brought pursuant to the Private Attorney General Act (“PAGA”),
California Labor Code section 2699 et seq., and any request seeking a public
injunction—and an arbitrator shall not have any authority to hear or arbitrate any
class, collective or representative action, or to award relief to anyone but the
individual in arbitration (“Arbitration Class Action Waiver”). Notwithstanding any
other clause contained in this Agreement or the CPR Rules, as defined below,
any claim that all or part of this Arbitration Class Action Waiver is unenforceable,
unconscionable, void or voidable may be determined only by a court of
competent jurisdiction and not by an arbitrator. In any case in which (1) the
dispute is filed as a class, collective, or representative action and (2) there is a
final judicial determination that all or part of the Arbitration Class Action Waiver is
unenforceable, the class, collective and/or representative action to that extent
must be litigated in a civil court of competent jurisdiction, but the portion of the
Arbitration Class Action Waiver that is enforceable shall be enforced in
arbitration. All other disputes with respect to whether this Mutual Arbitration
Provision is unenforceable, unconscionable, applicable, valid, void or voidable,
and all disputes regarding the payment of arbitrator or arbitration-organization
fees including the timing of such payments and remedies for nonpayment, shall
be determined exclusively by an arbitrator, and not by any court. For sake of
clarification only, nothing in this paragraph shall be construed to prohibit
settlements on a class-wide, collective, and/or representative basis.
5. CONTRACTOR agrees and acknowledges that entering into this Mutual
Arbitration Provision does not change CONTRACTOR’s status as an
independent contractor in fact and in law, that CONTRACTOR is not an
employee of THESHFTAPP or its customers and that any disputes in this regard
shall be subject to arbitration as provided in this Agreement.
6. Any arbitration shall be governed by the CPR Administered Arbitration Rules
and, when applicable, the CPR Employment-Related Mass-Claims Protocol
(together, the “CPR Rules”) of the International Institute for Conflict Prevention &
Resolution, except as follows:
a. The arbitration shall be heard by one arbitrator (the “Arbitrator”) selected
in accordance with the CPR Rules. The Arbitrator shall be an attorney with
experience in the law underlying the dispute.
b. If the parties cannot otherwise agree on a location for the arbitration, the
arbitration shall take place within 45 miles of CONTRACTOR’s residence
as of the effective date of this Agreement.
c. The CPR fee schedule will apply with the following exceptions. Unless
applicable law provides otherwise, in the event that THESHFTAPP and
CONTRACTOR have agreed to this Mutual Arbitration Provision,
THESHFTAPP and CONTRACTOR shall equally share filing fees and
other similar and usual administrative costs, as are common to both court
and administrative proceedings, but CONTRACTOR’s share of such fees
and costs will not exceed the filing fee to file the case in a court of
competent jurisdiction embracing the location of the arbitration.
THESHFTAPP shall pay any costs uniquely associated with arbitration,
such as payment of the fees of the Arbitrator, as well as room rental.
d. The Arbitrator may issue orders (including subpoenas to third parties, to
the extent permitted by law) allowing the parties to conduct discovery
sufficient to allow each party to prepare that party's claims and/or
defenses, taking into consideration that arbitration is designed to be a
speedy and efficient method for resolving disputes. For example, the
Arbitrator shall apply the Apex Doctrine and preclude depositions of either
party’s current or former high-level officers absent a showing that the
officer has unique, personal knowledge of discoverable information and
less burdensome discovery methods have been exhausted.
e. Except as provided in the Arbitration Class Action Waiver, the Arbitrator
may award all remedies to which a party is entitled under applicable law
and which would otherwise be available in a court of law, but shall not be
empowered to award any remedies that would not have been available in
a court of law for the claims presented in arbitration. The Arbitrator shall
apply the applicable state or federal substantive law, or both, as is
applicable.
f. The Arbitrator may hear motions to dismiss and/or motions for summary
judgment and will apply the standards of the Federal Rules of Civil
Procedure governing such motions.
g. The Arbitrator's decision or award shall be in writing and shall include
findings of fact and conclusions of law.
h. The Arbitrator may issue orders to protect the confidentiality of proprietary
information, trade secrets, or other sensitive information. Subject to the
discretion of the Arbitrator or agreement of the parties, any person having
a direct interest in the arbitration may attend the arbitration hearing. The
Arbitrator may exclude any non-party from any part of the hearing.
i. Either CONTRACTOR or THESHFTAPP may apply to a court of
competent jurisdiction for temporary or preliminary injunctive relief on the
ground that without such relief the arbitration provided in this paragraph
may be rendered ineffectual.
7. Nothing in this Mutual Arbitration Provision prevents you from making a report to
or filing a claim or charge with the Equal Employment Opportunity Commission,
U.S. Department of Labor, U.S. Securities and Exchange Commission, National
Labor Relations Board, or Office of Federal Contract Compliance Programs.
Nothing in this Mutual Arbitration Provision prevents the investigation by a
government agency of any report, claim or charge otherwise covered by this
Mutual Arbitration Provision. This Mutual Arbitration Provision also does not
prevent federal administrative agencies from adjudicating claims and awarding
remedies based on those claims, even if the claims would otherwise be covered
by this Mutual Arbitration Provision. Nothing in this Mutual Arbitration Provision
prevents or excuses a party from satisfying any conditions precedent and/or
exhausting administrative remedies under applicable law before bringing a claim
in arbitration. THESHFTAPP will not retaliate against CONTRACTOR for filing a
claim with an administrative agency or for exercising rights (individually or in
concert with others) under Section 7 of the National Labor Relations Act.
Disputes between the parties that may not be subject to predispute arbitration
agreement, including as provided by an Act of Congress or lawful, enforceable
Executive Order, are excluded from the coverage of this Mutual Arbitration
Provision.
8. The CPR Rules may be found at www.cpradr.org or by searching for “CPR
Administered Arbitration Rules” and “CPR Employment-Related Mass-Claims
Protocol” using a service such as www.google.com or www.bing.com or by
asking THESHFTAPP’s General Counsel to provide a copy (by submitting a
written request to General Counsel, 303 2nd Street, Suite 800, San Francisco,
CA, 94107).
9. New CONTRACTOR’s Right to Opt Out of Mutual Arbitration Provision.
Arbitration is not a mandatory condition of CONTRACTOR’s contractual
relationship with THESHFTAPP, and therefore each new CONTRACTOR
may submit a statement notifying THESHFTAPP that CONTRACTOR wishes
to opt out and not be subject to this MUTUAL ARBITRATION PROVISION.
Existing CONTRACTORS who have agreed to a prior version of this
Agreement with THESHFTAPP without opting out of the Mutual Arbitration
Provision contained therein do not have an opportunity to opt out of this
Mutual Arbitration Provision. THESHFTAPP will continue to honor the valid
opt outs of existing CONTRACTORS who validly opted out of the Mutual
Arbitration Provision in a prior version of the Agreement. In order to opt out,
a new CONTRACTOR must notify THESHFTAPP in writing of CONTRACTOR's
intention to opt out by sending a letter, by First Class Mail, to General Counsel,
303 2nd Street, South Tower, Suite 800, San Francisco, CA 94107. Any attempt
to opt out by email will be ineffective. The letter must state CONTRACTOR's
intention to opt out. In order to be effective, CONTRACTOR's opt out letter must
be postmarked within 30 days of the effective date of this Agreement. The letter
must be signed by CONTRACTOR themself, and not by any agent or
representative of CONTRACTOR. The letter may opt out, at most, only one
CONTRACTOR, and letters that purport to opt out multiple CONTRACTORS will
not be effective as to any. No CONTRACTOR (or their agent or representative)
may effectuate an opt out on behalf of other CONTRACTORS. If CONTRACTOR
opts out as provided in this paragraph, CONTRACTOR will not be subject to any
adverse action from THESHFTAPP as a consequence of that decision and they
may pursue available legal remedies without regard to this Mutual Arbitration
Provision. If CONTRACTOR does not opt out within 30 days of the effective date
of this Agreement, CONTRACTOR and THESHFTAPP shall be deemed to have
agreed to this Mutual Arbitration Provision. CONTRACTOR has the right to
consult with counsel of CONTRACTOR's choice concerning this Mutual
Arbitration Provision (or any other provision of this Agreement).
10. Except as specified in the prior paragraph, this Mutual Arbitration Provision
supersedes any and all prior arbitration agreements between CONTRACTOR
and THESHFTAPP and is the full and complete agreement relating to the formal
resolution of disputes covered by this Mutual Arbitration Provision. In the event
any portion of this Mutual Arbitration Provision is deemed unenforceable, the
remainder of this Mutual Arbitration Provision will be enforceable. The award
issued by the Arbitrator may be entered in any court of competent jurisdiction.
XIII. LITIGATION CLASS ACTION WAIVER
1. To the extent allowed by applicable law, separate and apart from the Mutual
Arbitration Provision found in Section XII, CONTRACTOR agrees that any
proceeding to litigate in court any dispute arising out of or relating to this
Agreement, whether because CONTRACTOR opted out of the Mutual Arbitration
Provision or any other reason, will be conducted solely on an individual basis,
and CONTRACTOR agrees not to seek to have any controversy, claim or dispute
heard as a class action, a representative action, a collective action, a private
attorney-general action, or in any proceeding in which CONTRACTOR acts or
proposes to act in a representative capacity (“Litigation Class Action Waiver”).
CONTRACTOR further agrees that no proceeding will be joined, consolidated, or
combined with another proceeding, without the prior written consent of all parties
to any such proceeding. If a court of competent jurisdiction determines that all or
part of this Litigation Class Action Waiver is unenforceable, unconscionable, void
or voidable, the remainder of this Agreement shall remain in full force and effect.
XIV. PROPRIETARY RIGHTS AND LICENSES
1. All copyright, database rights, trademarks (whether registered or unregistered),
design rights (whether registered or unregistered), patent applications, patents,
and other intellectual property rights of any nature in the THESHFTAPP platform
together with the underlying software code and any and all rights in, or derived
from the THESHFTAPP platform are proprietary and owned either directly by
THESHFTAPP or by THESHFTAPP’s licensors and are protected by applicable
intellectual property and other laws. CONTRACTOR agrees that they will not use
such proprietary information, materials, or intellectual property rights in any way
whatsoever except for by use of the THESHFTAPP platform to perform the
Contracted Service in compliance with the terms of this Agreement. No portion of
the THESHFTAPP platform may be reproduced in any form or by any means,
except as expressly permitted in the terms of this Agreement. CONTRACTOR
agrees not to modify, rent, lease, loan, sell, distribute, or create derivative works
based on the THESHFTAPP platform or any intellectual property rights therein in
any manner, and CONTRACTOR shall not exploit the THESHFTAPP platform or
any intellectual property rights therein in any unauthorized way whatsoever.
2. THESHFTAPP hereby grants CONTRACTOR a non-exclusive, non-transferable,
non-sublicensable, revocable license to use the THESHFTAPP platform solely
for their lawful use to perform the Contracted Services in accordance with these
terms of this Agreement. THESHFTAPP retains all rights, title, and interest in and
to the THESHFTAPP platform and its other intellectual property rights therein.
Any such license shall terminate upon termination of this Agreement.
3. CONTRACTOR acknowledges and agrees that any questions, comments,
suggestions, ideas, feedback or other information (“Submissions”) provided by
CONTRACTOR to THESHFTAPP regarding the THESHFTAPP platform are
provided freely and shall become the sole property of THESHFTAPP.
THESHFTAPP shall own exclusive rights of such Submissions, including all
intellectual property rights therein, and shall be entitled to the unrestricted use
and dissemination of these Submissions for any purpose, commercial or
otherwise, without acknowledgment or compensation to CONTRACTOR.
XV. LEGAL PROCESSES AFFECTING SHFTR ACCOUNTS
1. If legal action such as a garnishment, levy or other state or federal legal process
(“Legal Process”) is brought against CONTRACTOR’S SHFTR account,
THESHFTAPP will not contest on CONTRACTOR’S behalf any such Legal
Process and may take action to comply with such Legal Process as
THESHFTAPP determines to be appropriate in the circumstances without liability
to CONTRACTOR. CONTRACTOR agrees that THESHFTAPP may honor Legal
Process that is served personally, by mail, email or facsimile transmission at any
THESHFTAPP facility or at the office of any agent authorized by appointment or
by law to receive service on behalf of THESHFTAPP, even if such service is
insufficient under law.
2. If Legal Process is brought against CONTRACTOR’S SHFTR account,
THESHFTAPP may prohibit CONTRACTOR from utilizing payment options other
than weekly direct deposits (i.e., prohibiting use of Fast Pay, SHFTRDirect or
other payment alternatives that THESHFTAPP may offer to CONTRACTOR).
CONTRACTOR shall be liable to THESHFTAPP for any amounts received by
CONTRACTOR through payment options other than weekly direct deposit that
otherwise would have been withheld pursuant to such Legal Process, and
THESHFTAPP may recoup or offset such amounts from any obligation owed by
THESHFTAPP to CONTRACTOR.
3. CONTRACTOR acknowledges that Legal Process against CONTRACTOR’S
SHFTR account may result in delays in payments to CONTRACTOR.
THESHFTAPP shall not be liable to CONTRACTOR on account of any losses
resulting from such delay.
XVI. TERMINATION OF AGREEMENT
1. CONTRACTOR may terminate this Agreement upon seven (7) days written
notice. THESHFTAPP may terminate this Agreement and deactivate
CONTRACTOR’S SHFTR account only for the reasons set forth in the
THESHFTAPP Deactivation Policy, which CONTRACTOR expressly agrees to,
or for a material breach of this Agreement. Notwithstanding the foregoing,
THESHFTAPP reserves the right to temporarily remove access to the
THESHFTAPP platform for the purposes of timely investigation where fraud or
abuse is suspected, including circumvention of compliance with Legal Process,
or when deemed necessary to protect the safety and security of THESHFTAPP
users.
2. Notwithstanding any other provision in this Agreement, THESHFTAPP reserves
the right to modify the Deactivation Policy if, in THESHFTAPP’s good faith and
reasonable discretion, it is necessary to do so for the safe and/or effective
operation of the THESHFTAPP platform. THESHFTAPP shall provide notice of
any such changes to CONTRACTOR via email. Changes to the Deactivation
Policy shall be effective and binding on the parties upon CONTRACTOR’s
continued use of the THESHFTAPP platform following THESHFTAPP’s email
notice of such modifications. Nothing will prevent CONTRACTOR from
attempting to negotiate an exemption from any modification to the Deactivation
Policy.
3. CONTRACTOR’s and THESHFTAPP’s obligations and rights arising under the
Mutual Arbitration Provision of this Agreement shall survive termination of this
Agreement. Notwithstanding any other provision in this Agreement, the
Deactivation Policy is subject to change; such changes shall be effective and
binding on the parties upon THESHFTAPP’S provision of notice to
CONTRACTOR via email.
XVII. MODIFICATION
1. THESHFTAPP may modify this Agreement at any time. When THESHFTAPP
makes material changes to this Agreement, it will post the revised Agreement on
the THESHFTAPP Platform and update the “Last Updated” date at the top of the
Agreement. THESHFTAPP will also provide CONTRACTOR with notice of any
material changes before the date the revised Agreement becomes effective. If
CONTRACTOR disagrees with the revised Agreement, CONTRACTOR may
terminate the Agreement immediately as provided herein. If CONTRACTOR
does not terminate the Agreement before the date the revised Agreement
becomes effective, CONTRACTOR’s continued access to or use of the
THESHFTAPP platform will constitute acceptance of the revised Agreement.
THESHFTAPP may modify information on any website hyperlinked from this
Agreement from time to time, and such modifications shall be effective upon
posting. Continued use of the THESHFTAPP platform after any such changes
shall constitute CONTRACTOR’s consent to such changes.
XVIII. ENTIRE AGREEMENT, TRANSFERABILITY, AND WAIVER
1. This Agreement shall constitute the entire agreement and understanding
between the parties with respect to the subject matter of this Agreement and
shall not be modified, altered, changed or amended in any respect, unless in
writing and signed by both parties, or unless THESHFTAPP modifies the
Agreement pursuant to Section XVII. Before accepting any modifications,
alterations, changes or amendments, CONTRACTOR shall have the right to
discuss any proposed changes with THESHFTAPP and consider whether to
continue their contractual relationship with THESHFTAPP. This Agreement
supersedes any prior contract between the parties. To the extent
THESHFTAPP’s consumer facing Terms and Conditions Agreement (or updated
consumer facing Terms and Conditions Agreement, if applicable) is inconsistent
or conflicts with this Agreement, this Agreement controls. However, the decision
to opt-out of the Mutual Arbitration Provision in this Agreement does not affect
the enforceability of any arbitration agreement in the consumer facing Terms and
Conditions Agreement to which CONTRACTOR may be bound (and vice versa).
This Agreement may not be assigned by either party without written consent of
the other and shall be binding upon the parties hereto, including their heirs and
successors, provided, however, that THESHFTAPP may assign its rights and
obligations under this Agreement to an affiliate of THESHFTAPP or any
successor(s) to its business and/or purchaser of substantially all of its stock or
assets. References in this Agreement to THESHFTAPP shall be deemed to
include such successor(s).
2. The failure of THESHFTAPP or CONTRACTOR in any instance to insist upon a
strict performance of the terms of this Agreement or to exercise any option
herein, shall not be construed as a waiver or relinquishment of such term or
option and such term or option shall continue in full force and effect.
XIX. THIRD PARTY SERVICES
1. From time to time, THESHFTAPP may enable CONTRACTOR to receive
services from other third parties while using the THESHFTAPP platform.
CONTRACTOR understands that these services are subject to the terms and
conditions of each third-party provider. CONTRACTOR agrees that
THESHFTAPP is not responsible and may not be held liable for these services or
the actions or omissions of any third-party provider.
2. Google Maps: As a CONTRACTOR, while using the THESHFTAPP platform
CONTRACTOR may be able to use Google Maps in-app navigation services
while performing Contracted Services. If CONTRACTOR does so,
CONTRACTOR agree that Google may collect CONTRACTOR’s location data
when the THESHFTAPP platform is running in order to provide and improve
Google’s services, that such data may also be shared with THESHFTAPP in
order to improve its operations, and that Google’s terms and privacy policy will
apply to this usage. CONTRACTOR can also use any other navigation app
outside the THESHFTAPP platform or none at all.
XX. E-SIGN CONSENT AGREEMENT
This THESHFTAPP E-Sign Consent Agreement (“E-Sign Agreement”) allows us to
provide you with electronic versions of notices, disclosures and other communications in
connection with the services we offer and agreements we enter into with you. In this E-
Sign Agreement, the words "you" and "your" mean any person giving consent to our use
of electronic Disclosures and signatures as described below. The words
"TheSHFTApp," "we," "us," and "our," mean TheSHFTApp, Inc. its affiliates,
successors, assigns, and any designated third-party service providers acting on their
behalf.
1. Scope of E-Sign Agreement
This E-Sign Agreement applies to all agreements, policies, terms, notices,
authorizations, receipts, confirmations, statements, account histories, disclosures and
any other communication (each, a “Disclosure”) that we are required by law to provide
to you in connection with any products, services, transactions, or agreements we offer
or enter into with you now or in the future (collectively, the “Services”).
2. Consent to Receive Disclosures Electronically
By consenting to this E-Sign Agreement, you agree to the following:
TheSHFTApp may provide any or all Disclosures to you electronically in any
manner, including, but not limited to, via our website, any TheSHFTApp app, a
hyperlink provided on the TheSHFTApp website or app, a push notification, an
email to the email address you provided to us, or a text message to the mobile
telephone number you provided to us.
TheSHFTApp may, but is not required to, notify you via email, text message or
push notification when a Disclosure is available. The Disclosures will be provided
to you in a format that can either be retained, printed or downloaded for your
records.
Your electronic signature has the same effect as if you signed in ink.
Disclosures we provide to you electronically will have the same meaning and
effect as if provided in paper form, regardless of whether you actually view those
Disclosures.
TheSHFTApp reserves the right to decide whether to provide a Disclosure
electronically and whether to request your electronic signature for any
Disclosure.
You have reviewed this E-Sign Agreement and verified that you can print or save
a copy of it with your records.
3. System Requirements
You acknowledge and agree that, in order to view and/or retain copies of the
Disclosures, you will need the following hardware and software:
A personal computer or other access device (such as a mobile phone) that is
capable of accessing the internet (e.g., you must have a modem and available
phone line, a cable internet connection or some other means of access to the
internet, and you must have an active account with an internet service provider).
Your access to this page verifies that your system meets these requirements.
You must have an Internet web browser which is capable of supporting 128-bit
SSL encrypted communications, which requires a minimum web browser version
of either Microsoft® Internet Explorer version 9, Mozilla Firefox 21, Google
Chrome 27+, or Safari on Mac OS X 10.8 and your system must have 128-bit
SSL encryption software. Your access to this page verifies that your browser and
encryption software meet these requirements.
A current version of a PDF reader.
An active email address.
We will notify you if our hardware or software requirements change and whether any
change creates a material risk that you would not be able to access or retain your
electronic Disclosures. By continuing to use the Services after receiving any notice of a
hardware or software requirements change you are reaffirming your consent to
electronic Disclosures.
4. Revocation of Electronic Consent
You may revoke your consent to the use of electronic Disclosures by emailing
TheSHFTApp at info@theshftapp.com . The legal effectiveness, validity and/or
enforceability of electronic Disclosures we sent before your consent is effective and will
not be affected by your revocation. If you revoke your consent, TheSHFTApp may close
or limit access to your TheSHFTApp account and any or all Services.
5. Paper Copies
You agree that TheSHFTApp may modify or change the methods of issuing Disclosures
as described herein, and that TheSHFTApp may send you Disclosures in paper form at
its option. You can obtain a paper copy of an electronic Disclosure at no charge if you
request one within a reasonable time after we first provided the electronic Disclosure to
you. To request a paper copy of a Disclosure, contact Customer Support at 855-431-
0459.
6. Updating Your Information
It is your responsibility to provide TheSHFTApp with a true and accurate primary email
address, phone number, and other contact information. You also agree that it is your
responsibility to notify TheSHFTApp of any changes to your primary email address,
phone number, or any other contact information so that TheSHFTApp can communicate
with you electronically. To update your information, contact Customer Support at
Info@theshftapp.com .
7. Acceptance
By accepting this E-Sign Agreement, you agree that you have read and consent to the
terms set forth herein. In doing so, you are also confirming that you meet the system
requirements described above, that you have demonstrated your ability to receive,
retain, and view electronic Disclosures. If you do not provide your consent to this E-Sign
Agreement, we may immediately close or limit access to your TheSHFTApp account
and any or all Services.
XXI. MISCELLANEOUS
1. CAPTIONS SECTION HEADINGS: Captions and section headings appearing in
this Agreement are for convenience only and do not in any way limit, amplify,
modify, or otherwise affect the terms and provisions of this Agreement.
2. SEVERABILITY Clause: Except as specifically provided in Section XII, if any part
of this Agreement is declared unlawful or unenforceable, the remainder of this
Agreement shall remain in full force and effect.
3. GOVERNING LAW: Except for the Mutual Arbitration Provision in Section XII
above, which is governed by the Federal Arbitration Act, the choice of law for
interpretation of this Agreement, and the right of the parties hereunder, as well as
substantive interpretation of claims asserted pursuant to Section XII, shall be the
rules of law of the state in which CONTRACTOR performs the majority of the
services covered by this Agreement.
4. NOTICE AND OPPORTUNITY TO CURE: CONTRACTOR agrees to notify
TheSHFTApp in writing at https://www.theshftapp.com/help of any breach or
perceived breach of this Agreement, of any claim arising out of or related to this
Agreement, or of any claim that CONTRACTOR’s services or scope of work
differ in any way from what is contemplated in this Agreement, including but not
limited to the terms in Sections II (Contractor’s Operations) and III (Contracted
Services), or if the relationship of the parties differs from the terms contemplated
in Section V (Relationship of Parties).
Deactivation Policy
TheSHFTApp Gaza Support Initiative
At TheSHFTApp, we are committed to making a positive impact in the world, especially during times of crisis. In light of the recent hostilities in Gaza, we are launching a humanitarian initiative to support orphaned children in the region. Here are the complete details of our initiative:
Goal: Our initial aim is to commit at least $50,000 to reputable organizations that support orphaned children in Gaza. This commitment will be fulfilled by committing $10 for every new business that signs up on TheSHFTApp by November 3, 2023. Should we reach our goal before the deadline, we will proudly continue our support and set new milestones to achieve further impact.
Business Signup: Businesses can participate in this initiative by creating a profile on TheSHFTApp. If a business operates in multiple locations, a separate profile for each location can be created, with each counting as a separate signup. For instance, a chain restaurant with three locations will result in a $30 total commitment.
Funding: All contributions from TheSHFTApp to this initiative will be sourced solely from company profits, ensuring that investor funds remain untouched. Our initial commitment is to commit until we fulfill a goal of at least $50,000, and as the funds become available, we will ensure they reach those in need. Should we reach this goal ahead of schedule, we will continue to commit for every new business signup, setting new milestones to augment our support further.
Beneficiary Organizations: We are in the process of thoroughly researching and selecting reputable organizations that align with the intent of this initiative. The selected organizations will be dedicated to providing support to orphaned children in Gaza.
Tracking and Updates: We will keep our community informed about the progress towards our goal through regular updates on our social media pages and on our website. This includes updates on the amount committed, the number of business signups, and the organizations that will receive the funds.
Follow-Up Communications: All follow-up communications regarding this initiative will be shared on our social media pages and on our website. We invite our community to stay tuned for updates and to help us spread the word about this important cause.
We sincerely thank everyone who chooses to support this initiative. Together, we can make a significant positive impact in the lives of orphaned children in Gaza during these challenging times.